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Avid Contributor I
July 13, 2024
Answered

Moved - How to best remake my system

Hi,

Thanks in advance for your thoughts and time. I am in a new home now with a completely new network of course. I am fine starting over so there is no concern about a quick easy way forward.

I would ideally like to have the old system forgotten and create a new system altogether. 

I have an Arc, 2 Subs, 4 Fives and a pair of Moves.

How do I even begin and what is the most logical way to go about this? I'm feeling a little overwhelmed at the moment.

I really appreciate the community as it has always been so helpful. Thank you again. 

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Bumper
BumperAnswer
July 13, 2024

TBH I would set up your wifi with the same access point name and password as what you had at your old place. Turn all your speakers on and they should connect.
 

I’m suggesting you don’t change your network cause the app is still super buggy. But if you need to change the network here’s a link on how you doit. Hopefully it works for you 😀

https://support.sonos.com/en-ca/article/connect-sonos-to-a-new-router-or-wi-fi-network

38 replies

buzz
Grand Maestro
July 14, 2024

Don’t setup a new system. Don’t Factory Reset yet.

Bumper
July 14, 2024

I can't get into renaming the SSID. I'm not sure of how to access the web interface to do that and I dread being on hold with tech support to obtain the loopback and default credentials.

 

Try this 

https://support.bell.ca/internet/connection-help/connection-hub.how_to_access_the_connection_hub_settings

 

and https://support.bell.ca/internet/connection-help/how_to_manage_your_wi_fi_password

 

 

 

buzz
Grand Maestro
July 14, 2024

If you wire the ARC to your network you should be able to update the network. SUB should pick this up. MOVE will be an issue since it cannot be wired. We’ll deal with MOVE later.

Senior Virtuoso
July 14, 2024

Well that sounded too easy to be true. All of my Sonos speakers are plugged in and on (most have a solid green light showing) but when I use the update network feature, the app can't see any of the speakers. Not one.

If you first renamed your network to be the same as your last one, with the same password etc, it would just work: the speakers would power on, recognise the network and “not know” they were in a different physical location. You must have set the wifi to be different to the old one. 

AjTrek1
July 14, 2024

@MG1214 

Solid green light means the speakers/components were just muted. You should be able to change the SSID and Password with the help of your ISP. Your speakers will then connect assuming you haven’t factory reset them.

Together Everyone Achieves More = T.E.A.M.
MG1214Author
Avid Contributor I
July 15, 2024

Success!!

Thanks to everyone who assisted me. I was able to do just as suggested and change my SSID. What the buggers do now is they only show one network so I had to also split things up so that the 2.4 network was there.

Anyway, it is all done except for now figuring out which speaker is left versus right for 4 different pairs!

I wish there was a way in the app to send a test tone to a speaker individually. I guess I'll have to connect everything and then unplug one speaker at a time to see which speaker, left or right disappears. One last step.

Again thanks for the advice and moral support. Totally appreciated.

AjTrek1
July 15, 2024

@MG1214

Test tones? There’s also no need to unplug speakers.
Just set the speakers up. If a stereo pair go to the room in the App and use the balance slider to determine which should be left or right.

If using speakers as surrounds in a home theater go to the room and select remove surrounds. After they are removed go back to the room and choose “add surrounds”.

If using Era 300’s…again remove as stereo pair and set them up again as a stereo pair. These speakers do not have a balance slider.

Together Everyone Achieves More = T.E.A.M.
MG1214Author
Avid Contributor I
July 15, 2024

@MG1214

Test tones? There’s also no need to unplug speakers.
Just set the speakers up. If a stereo pair go to the room in the App and use the balance slider to determine which should be left or right.

If using speakers as surrounds in a home theater go to the room and select remove surrounds. After they are removed go back to the room and choose “add surrounds”.

If using Era 300’s…again remove as stereo pair and set them up again as a stereo pair. These speakers do not have a balance slider.

Hi,

The first part of your suggestion I actually had done, but I didn't remove the surrounds as I didn't feel like doing that. It was late. 

I may just remove them as surrounds. I think I prefer the flexibility of having a fully independent volume slider. I actually really like being able to blend the speakers this way.

Thanks for having pitched in with great advice.

AjTrek1
July 15, 2024

@MG1214

Test tones? There’s also no need to unplug speakers.
Just set the speakers up. If a stereo pair go to the room in the App and use the balance slider to determine which should be left or right.

If using speakers as surrounds in a home theater go to the room and select remove surrounds. After they are removed go back to the room and choose “add surrounds”.

If using Era 300’s…again remove as stereo pair and set them up again as a stereo pair. These speakers do not have a balance slider.

Hi,

The first part of your suggestion I actually had done, but I didn't remove the surrounds as I didn't feel like doing that. It was late. 

I may just remove them as surrounds. I think I prefer the flexibility of having a fully independent volume slider. I actually really like being able to blend the speakers this way.

Thanks for having pitched in with great advice.

Your welcome.👍

Just to be clear (maybe I’m reading your statement incorrectly) surrounds do not have a balance slider. You can adjust (in your setup) distance and music playback as Full stereo or ambient.

Also, if you remove speakers as surrounds you shouldn’t use them (grouped) with TV audio in the same room as their will be a 75ms delay causing an echo effect. Using them in the same room for music (grouped) is OK; as there is no delay

Together Everyone Achieves More = T.E.A.M.
MG1214Author
Avid Contributor I
July 15, 2024

@MG1214

Test tones? There’s also no need to unplug speakers.
Just set the speakers up. If a stereo pair go to the room in the App and use the balance slider to determine which should be left or right.

If using speakers as surrounds in a home theater go to the room and select remove surrounds. After they are removed go back to the room and choose “add surrounds”.

If using Era 300’s…again remove as stereo pair and set them up again as a stereo pair. These speakers do not have a balance slider.

Hi,

The first part of your suggestion I actually had done, but I didn't remove the surrounds as I didn't feel like doing that. It was late. 

I may just remove them as surrounds. I think I prefer the flexibility of having a fully independent volume slider. I actually really like being able to blend the speakers this way.

Thanks for having pitched in with great advice.

Your welcome.👍

Just to be clear (maybe I’m reading your statement incorrectly) surrounds do not have a balance slider. You can adjust (in your setup) distance and music playback as Full stereo or ambient.

Also, if you remove speakers as surrounds you shouldn’t use them (grouped) with TV audio in the same room as their will be a 75ms delay causing an echo effect. Using them in the same room for music (grouped) is OK; as there is no delay

Yes I had encountered this echo effect and did not enjoy it at all. I’m still at a bit of a loss as I currently use my system for 95% music only. However, for the first time in my life I have purchased a decent TV and can see myself now upping the percentage of use for movies. Perhaps I will just keep them as surrounds, removing and re-adding them first. It is a shame though that essentially I must waste the other pair of Fives though for any such non-music use. 

Quick question, are my two subs though fine with TV useage? I believe they are controlled by my Arc so if I understand correctly, if I leave the one pair of Fives as surrounds, they and the Arc and the two Subs will be used for home theatre. Hopefully that is the correct understanding.

Again, many thanks to you and the rest of the community. I have participated in many Internet communities since the start of the 2000s and I find this particular community very engaged and helpful.