I have just moved house having had my sonos system work well before. Previously I had Virgin Media as my ISP and was using a Google Mesh to share the wifi around the house.
I’ve moved and taken the mesh with me and now use BT as my ISP. The Google Mesh uses exactly the same network name and password, but I cannot get my Sonos to connect.
If I connect one directly to either the BT router or the Google Mesh router via Ethernet cable, I can see that and use it on my account, but none of the other speakers connect at all.
One suggestion I’ve seen is that having both mesh and smart hub as DHCP causes an issue, but I can’t make the hub a modem only device. I need to use the google mesh through the house as the signal won’t reach otherwise.
BT have changed the wifi signal from their router to 2.4GHz which has helped, but it is not having any effect.
Any ideas and suggestions would be great!! It’s all getting rather frustrating.
(edited to correct spelling)
Best answer by Corry PView original