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Trending Lyricist II
February 22, 2019

Managed Switch

After 6 calls into Sonos I was told to get a managed switch to resolve the sudden loss of both Tidal and Spotify- the solution is/was unplugging the router wait 10 sec and all is good of a few hours days.

Long story short I was told by the Sonos guys my Boost was veering way too much data and therefore I needed a managed switch to resolve

Sonos would not provide a make or model just as long as it had the “snooping feature”. The setting provided where if no help

Now I’m told I need to get ahold of a senior engineer

Anyone one here have a NETGEAR managed switch? What settings are you using?

Thanks

Btw never had this issue till
Moving to a new home
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    33 replies

    Smilja
    February 27, 2019
    I respected disagree with ISP tech support. Every device worked (minus Sonos). So why would they have know or helped? It was the Sonos Tech that said he has seen this on a Verizon business account where the automatic DNS was disrupting the Sonos with an IPhone. No way a ISP Rep would connect those dots
    Yeah sorry, I missed the fact that the DNS changes were made on the iPhone rather than on the router. DNS server problems on iPhones and iPads are rather common by the way.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Trending Lyricist II
    March 8, 2019
    After 1 week. No longer any issues. Is was the DNS settings on my iPhone
    Ken_Griffiths
    March 8, 2019
    After 1 week. No longer any issues. Is was the DNS settings on my iPhoneThats great news @erumsas1962.. thanks for the update. Glad all now appears sorted.?