I have used Sonos for years, here is my current set of speakers
- Four Sonos Play 1’s - only two recognized by Sonos 2
- One Sonos 3
- One Sonos 5 (Gen 1) - Removed from the system
- One Sonos 5 (Gen 2) - Not recognized by Sonos 2
- One Sub
- One Playbar
- One Sonos Connect - Removed from the system
As the App slowly coached me over to Sonos 2, i was slow to move over and used to old app for some time. At some point I updated my system to Sonos 2 and it advised me at that time that some speakers were not compatible. Namely the Connect and the Sonos 5 (Gen 1). Not all speakers were online at the time i updated. Once done, i am no longer able to run the older application. Would it make sense that the ones not online (had them unplugged for various reasons) are excluded now?
I now have two Play 1’s that are not recognized and the Sonos Play 5 (Gen2) is not recognized either. I have resent the Play 5 and still noting. It should work as defined in this article https://support.sonos.com/s/article/4786?language=en_US
Is there a way to update them or debug this issue?
Best answer by Ken_Griffiths
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