Local Superstar

Is it worth picking a fixed 5ghz channel?

32 replies
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Hi,

I have a BT Smart Hub 2 and I’m in the UK. I downloaded the Wi-Fi analyzer Android app to check for the best 2.4ghz channel to set my router to. I have noticed on it though, that under the 5ghz tab, myself and pretty much everyone around me is set to channel 36 (my Router has this one set under it’s auto smart setting unlike the 2.4 where it had a manual channel selected).

When I then do diagnostic on the app it tells me everything is fine apart from the 5ghz channel where it is reporting interference : 90% and recommends another channel - 38 through to 44. I know I would have to turn off the smart function to set this in my router otherwise it will just revert back to channel 36.

Is there a reason BT would have set the Hub in that way for the 5ghz channel and should I leave it alone? Or would picking a fixed one that isn’t used nearby be a good thing to do?

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SarahNAuthor

Local Superstar

Thanks @ratty

I guess I will just have to see how the Fives behave. Maybe it’s just one of those things that cannot be tracked down regarding random interference at that particular time.

Can you have too many Sonos speakers? 🤔 😆

ratty

I’d suggest you submit a full diagnostic within 10 mins of a dropout. Post the number and hopefully someone can take a peek.

By the way, were the Fives just playing as a pair or were they grouped with another room?

SarahNAuthor

Local Superstar

I will submit a diagnostic if it happens again.

They were just playing as a pair. They are in my lounge with my home theatre set up but that should not affect them should it?

Can you have too many Sonos speakers? 🤔 😆

J

John B

@ratty

My Fives currently say ‘Lounge (L+R) - does that mean I started from the left one (which is the one that drops) before?

No it always says (L+R). I think you could just play with the balance to check if the speaker that you have placed as the left speaker is the one Sonos believes is the left of the pair, and therefore uses as the co-ordinator of the pair.

ratty

I will submit a diagnostic if it happens again.

They were just playing as a pair. They are in my lounge with my home theatre set up but that should not affect them should it?

The other Sonos kit shouldn’t affect them, but something else maybe is. The matrix doesn’t reveal the ambient RF conditions for the later models, such as Five. For that Sonos Support needs to refer to the full diagnostic.

J

John B

Just out of curiosity, have you named both Sonos ‘rooms’ in your (physical) Lounge as ‘Lounge’? If so, i don’t think it will confuse Sonos, but I think it would confuse me!

SarahNAuthor

Local Superstar

I have my rooms names with the speaker name, then - ‘the room’

For example my Beam room is called SONOS Beam - Lounge, and the Fives room is called SONOS Five - Lounge 😄

And my other speakers have similar names lol

I did have to play around with the Sonos voice to make him understand if I wanted him to play music on the Fives, using the Beams mic

Can you have too many Sonos speakers? 🤔 😆

J

John B

Ah OK. I was missing the fact that the ‘Five’ etc was part of your label, not standard into on the matrix - that should have been obvious to me by now.

SarahNAuthor

Local Superstar

Yeah my names are a little confusing 🤣

I like having the speaker name as part of the room name

Can you have too many Sonos speakers? 🤔 😆

ratty

Isn’t the word “SONOS” in the room name a tad redundant?

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