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SarahN
Local Superstar
June 20, 2022

Is it worth picking a fixed 5ghz channel?

Hi,

I have a BT Smart Hub 2 and I’m in the UK. I downloaded the Wi-Fi analyzer Android app to check for the best 2.4ghz channel to set my router to. I have noticed on it though, that under the 5ghz tab, myself and pretty much everyone around me is set to channel 36 (my Router has this one set under it’s auto smart setting unlike the 2.4 where it had a manual channel selected).

When I then do diagnostic on the app it tells me everything is fine apart from the 5ghz channel where it is reporting interference : 90% and recommends another channel - 38 through to 44. I know I would have to turn off the smart function to set this in my router otherwise it will just revert back to channel 36.

Is there a reason BT would have set the Hub in that way for the 5ghz channel and should I leave it alone? Or would picking a fixed one that isn’t used nearby be a good thing to do?

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32 replies

SarahN
SarahNAuthor
Local Superstar
June 20, 2022

@ratty - I will try that

I cannot remember which one I used as the main unit to pair them first time. Does it matter that it is always the left speaker (as I look at them), that drops out?

Can you have too many Sonos speakers? 🤔 😆
June 20, 2022

If there is a lot of electrical stuff in there it might have an effect.  Speed an signal strength aren’t the same thing, and your wifi speed isn’t really relevant to the issue with the Five pair, as they are connecting to the Boost - but I take your point that the physical barrier of the door doesn’t seem to be a big issue.

Maybe we could look at the network matrix?  Do you know how to run that?

Edit - sorry our posts crossed re matrix

SarahN
SarahNAuthor
Local Superstar
June 20, 2022

@ratty 

My Fives currently say ‘Lounge (L+R) - does that mean I started from the left one (which is the one that drops) before?

@John B - I do know yes although not sure how to capture it all in a snip on this computer lol. 

Can you have too many Sonos speakers? 🤔 😆
SarahN
SarahNAuthor
Local Superstar
June 20, 2022

 

Can you have too many Sonos speakers? 🤔 😆
SarahN
SarahNAuthor
Local Superstar
June 20, 2022

 

Can you have too many Sonos speakers? 🤔 😆
SarahN
SarahNAuthor
Local Superstar
June 20, 2022

 

Can you have too many Sonos speakers? 🤔 😆
SarahN
SarahNAuthor
Local Superstar
June 20, 2022

That is it done in 3 bits. There was more to the right but that was just my Roams and Move

Can you have too many Sonos speakers? 🤔 😆
June 20, 2022

@ratty

My Fives currently say ‘Lounge (L+R) - does that mean I started from the left one (which is the one that drops) before?

@John B - I do know yes although not sure how to capture it all in a snip on this computer lol. 

As it is all green it might not tell us much.  Just for general info, if it is a Windows 10 computer, you can just type snip in the search field and select the Snip app,  Alternatively, if you have MS Word it’s Insert, Screenshot, Screen Clipping.   Then when the image is in Word right-click the image and ‘Save as picture’.

SarahN
SarahNAuthor
Local Superstar
June 20, 2022

Sorted it with the snip tool in 3 bits 😊

And the Boost (on the left side) is green for a change!

Can you have too many Sonos speakers? 🤔 😆
ratty
June 20, 2022

Nothing amiss that I can see about the matrix, so you can ignore my earlier suggestion.