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Contributor II
April 20, 2022

How to set up Sonos on a Tenda Mesh system (with or without a Boost)

I have been struggling with my Sonos system (6 speakers - 1 stereo pair and 4 separates together with a Boost) for 2 years now and still do not have a reliable system without dropouts. I have places a couple of related questions here and spoken to Sonos tech service numerous times.

My router feeds the primary node of the Tenda Mesh system by ethernet and I have managed to hard wire all of the speakers to other Tenda nodes. I have tested this with and without the Boost and with the WiFi turned on or off on all speakers, but still cannot get a reliable system free of dropouts

My question is what is the best way to connect the system to the mesh and router and do I need the Boost? The network matrix shows the Boost to be doing little or nothing to stabilise the system and disconnecting the Boost seems to make little difference.

I would be grateful for any help as, after 2 years I am pretty close to parting company with Sonos, as I want to listen to music, not constantly fiddle with the system.

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41 replies

SnakeplexAuthor
Contributor II
April 23, 2022

I have tried this and wherever I place the Boost wirelessly I still get dropouts. I have settled on wiring the Dining Room Left by ethernet and moving the wireless Boost about, but the Boost doesn’t seem to be contributing much, and I’m still getting dropouts.

Could it be a faulty Boost perhaps?

 

 

ratty
April 23, 2022

Could it be a faulty Boost perhaps?

No. As I remarked here, the wireless Boost is deemed to be unnecessary because the signal strengths without it are okay. Sonos won’t use an intermediate node as a relay unless it has to.

Given the look of your matrix there don’t appear to be any major problems. That said, interference can come and go.

When you suffer from dropouts is this when grouped? If so what’s the structure of the group (which is the first room)? Does everything stop, or just selected rooms?

SnakeplexAuthor
Contributor II
April 23, 2022

I have been trying to get music throughout all the rooms. Maybe that is a step too far? I am now experimenting with 2 groups of 2 - Kitchen & Hallway is one, Dining Room & Living Room the other. I’ll give that a try, running each group separately.

Normally when it drops out all of the rooms stop.

ratty
April 23, 2022

If all the rooms stop, and specifically the Dining Room (L) unit when Dining Room is the first room in the group, then it sounds like a problem outside the Sonos system. 

buzz
Grand Maestro
April 23, 2022

Pay attention to the environment. Some microwave ovens, baby monitors and video cameras can cause issues when operating. If you are unlucky, you’ll not catch any of this in the Network Matrix. If you have any ZigBee devices, this article may help.

Since we cannot rule out some sort of intermittent hardware issue, experiment with swapping the wired player, swap physically if necessary. For example, physically swap the Dining Room speakers and re-assign L/R in their pairing, wiring the left speaker. You can also power down a room for a while and test the system. If the system works without that room, suspicion mounts for a hardware issue there or a nearby significant interference source. Since your Network Matrix is so clean, I suspect that you live in a relatively sparse area and neighbors are not an issue.

buzz
Grand Maestro
April 23, 2022

Are PING times consistently reasonable for devices on your network?

SnakeplexAuthor
Contributor II
April 24, 2022

An update: I have disconnected all of the potential sources of interference (security cameras, cordless phone, Google Minis, Smart Plugs etc.) and that seems to make no difference. A look at local WiFi shows nothing untoward (and with such thick walls it seems unlikely that they would penetrate to any degree).

I’ve changed the wireless channel from 1 to 11 (no change) and I’m now in the process of trying Buzz’s suggestion of switching speakers around to see if that highlights anything.

Latency does very here, as our internet cones by overhead cable from the cabinet about 1 mile away. Today it has been around 28ms, but sometimes goes as high as 170 ms. Internet speed is not great - around 10-11 Mbps (because the fibre only runs as far as the cabinet and is overhead line from there.

I will keep you posted!

ratty
April 24, 2022

As I remarked before, if a single wired Sonos player doesn’t perform perfectly then, barring hardware issues, the problem is outside the Sonos system. It could be in the external internet connection, or the local network that leads up to the wired Sonos unit. Or even with the streaming service itself.

The same would be true for a wired player which is the ‘Group Coordinator’, with other rooms added to it.

buzz
Grand Maestro
April 24, 2022

Maybe I missed something -- what is the source of your music?

SnakeplexAuthor
Contributor II
April 24, 2022

Mostly I am playing FLAC files from an external hard drive on my PC.