ERA 100 connected to Bluetooth turntable and Feeding 9 speaker sonosnet system drops sonosnet speakers every couple of minutes - then auto reconnects after ~10 seconds.

SONOS is messing with us old timers. We need to adjust our dialog. In previous era’s WM:0 meant SonosNet and all of the units would switch to WM:0 if one or more units is wired. Then ROAM and MOVE were introduced and are WiFi only. They will always be WM:1. With the ERA units WM:0 indicates a wired unit and WM:1 indicates a WiFi unit. The ERA units will not join SonosNet. In my system there are legacy units on SonosNet and these are WM:0, irrespective of a given unit being wired or wireless because there are a couple wired connections. My ERA units are all WM:1 unless I have my lone USB adapter wired to an ERA. This wired ERA will indicate WM:0 while the other ERA’s indicate WM:1.

So with a cable connected Era WM:0 means all communication is done via your cabled network, while on older speakers it could also mean wireless (Sonosnet) is involved.

Thanks 106rallye….

I was really confused on WM:0 and Sonosnet for ERA...now I 100% get it!

With that...back to trying to figure out the solution to my dropouts while the ERA 100 is the pushing it’s bluetooth input to the rest of the system!

Maybe try all on your WiFi signal - you likely have the SSID/credentials already stored, if you have had Era running uncabled in the past, or have a Sonos portable product (Move/Roam) - but you can always add the WiFi credentials to all your devices anyway, just to be sure… see the second section of this FAQ support document to switchover all to a wireless setup.

https://support.sonos.com/en-us/article/switch-sonos-between-a-wireless-and-wired-setup

Just uncable ‘every’ device when you’re ready to switch to wireless mode …and if you do encounter issues (after rebooting etc.) simply cable a single Sonos device to the main router/hub to bring all back onto SonosNet (er… I mean those devices that do still support SonosNet, that is).

Sounds like you have multiple devices wired to your network if the playbars are connected to AMPs via a cable. So when you disconnect the Play 1? or Sonos One? (there is no product called Sonos1) the system should not disappear.

If after trying @Ken_Griffiths suggestion of unplugging ‘every’ device things are still not working then it might help if you post back here details of your home network - router, is it a mesh, what devices are wired,  are there any power line devices, WiFi extenders etc.

Corry,

Thanks for the suggestions. I looked at my ethernet switch and it does have the IGMP Filtering / Snooping enabled.

I plan to move my Play: 1 to another room this weekend as it is about 1.5M from my media closet, which contains the router, wifi network pucks, and lots of devices….will let you know how it goes.

I am still having fantastic luck connecting up to 5 different rooms; no dropouts at all.  So as long as I don’t try to play all 9 rooms at once, it all works great.

Mike

Hi @TombaF16 

Yes - getting your wired Play:1 out of there can only be a good thing!

I see two momentary bursts of multicast packets reaching the wired Play:1, 17 minutes apart. With IGMP Snooping enabled, these shouldn’t be reaching the Play:1, so I don’t know what more to tell you in regards to that. Given your initial description of everything going well for a while, I think these packets are the main issue, though, so perhaps finding the source of them will reveal a solution - you’d need a packet sniffer to find the source.

I also suspect your Play:1’s WiFi interface is being saturated due to having 9 rooms in a group - 2.4GHz can only carry so much. For a group of more than 5 speakers, we recommend having two (or more) ethernet-wired Sonos devices (your wired Connect:Amps and Playbars don’t count as they are wired to each other, nor does your Era as they do not partake in SonosNet) positioned at opposite ends of your Sonos system so that the load of connecting wireless speakers is shared as equally as possible, and one of these wired speakers should be the first-selected room when creating a group (and in charge of the group as a result - the Group Coordinator, or GC). That way, the path the data takes across the network is as efficient as possible.

Having said that, due to you using a turntable connected to an Era, I recommend comparing having a wired speaker as GC and having the Era 100 as GC - you will probably see better results with one rather than the other, but I’m not sure which will be the best. Wiring the Era to ethernet in addition to two non-Era speakers might also be worth trying if you already have the right adaptor, but I would only recommend spending more if nothing else works.

I hope this helps.

Thanks Cory!  I really appreciate your expertise.  I can easily wire another Sonos speaker via ethernet at the other end of the house.  I will try moving the Play: 1 and adding another ethernet connected Play: 1 or Play:3.

V/r,

Mike