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Contributor I
July 7, 2018
Answered

Connection to second speaker

I have 2 Sonos speakers in separate rooms. After I’ve gone through the set up process for the new speaker, I can still only seem to connect to and control the original speaker. What am I doing wrong? I would like to be able to play different music on each speaker but right now, my be Sonos plays nothing.
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    John BAnswer
    July 8, 2018
    No that was the wrong thing to do. What you should now do is factory reset your new speaker. Do NOT factory reset your original speaker

    https://support.sonos.com/s/article/1096?language=en_US

    Then go into Settings in the Sonos app, select 'Add a Player or SUB' and follow the instructions to add your new speaker.

    4 replies

    Stanley_4
    Grand Maestro
    July 8, 2018
    Did you add your new speaker to your old one or set it up as a new Sonos system?
    Contributor I
    July 8, 2018
    I was trying to set it up as a new system... but now I’m not sure
    John BAnswer
    July 8, 2018
    No that was the wrong thing to do. What you should now do is factory reset your new speaker. Do NOT factory reset your original speaker

    https://support.sonos.com/s/article/1096?language=en_US

    Then go into Settings in the Sonos app, select 'Add a Player or SUB' and follow the instructions to add your new speaker.
    Contributor I
    July 8, 2018
    I’ll try that. Thank you!