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Enthusiast II
August 6, 2023
Answered

Change email address without issues?

I previously changed my email address with Sonos many years ago and in doing so had to start with a new account on here so lost all my previous history and I seem to remember issues with my system as well but can’t be sure.

I’ve heard a couple of horror stories where people have changed their email address for their sonos system and ended up losing radio stations and other things in the system and it wasn’t straight forward for them.

Is it any easier now in 2023? All I want to do is change my email address for my system and these forums which I believe probably use the same login details?

 

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Ken_Griffiths
August 6, 2023

Yes, things are easier nowadays, just use the ‘change email’ option…

See link: https://support.sonos.com/en-us/article/change-your-sonos-account-email-address

 

4 replies

Ken_Griffiths
August 6, 2023

Yes, things are easier nowadays, just use the ‘change email’ option…

See link: https://support.sonos.com/en-us/article/change-your-sonos-account-email-address

 

JohnG666Author
Enthusiast II
August 6, 2023

Thanks for that. I’ll have a look at that later :)

 

JohnG666Author
Enthusiast II
August 6, 2023

OK I’ve just changed my email via the ios app and so far everything looks to be fine :)

That is much better than I remember from the bad old days !!

Thanks once again for your help

 

JohnG666Author
Enthusiast II
August 26, 2023

I’ve just received an email from Sonos about updates to privacy statement and it has gone to my old email address and not the new one.