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Question

Android App issues after recent app & player updates (Unifi)

  • February 26, 2026
  • 5 replies
  • 82 views
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Have had Sonos running happily for months with all Sonos devices in my IoT VLAN and my android mobile in the Trusted VLAN. All worked perfectly with mDNS and inter VLAN blocking firewall rules.

Upgraded Sonos speakers to 93.1-74010 and Android app to 82.00.45 this week and now having issues. Opening the Android app finds my Sonos system and allows normal control. However, let the app sit for a while or go into the background, when you return to the app it reports no products found. Kill the app and reopen, system is found again and the pattern repeats.

I don’t think it is a Unifi issue as the system is found and be controlled successfully on initially loading the app?

Any help appreciated.

 

    5 replies

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    • User117655
    • Prodigy I
    • February 26, 2026

    Seeing this since the last update too…

    I'm not using UniFi and have a fairly standard network set up which has not changed. I have never seen this issue until now.

      Airgetlam
      • Airgetlam
      • February 26, 2026

      I’m not experiencing this on iOS…using a non unify system. I would probably submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. This way, there’s a data point that CS can provide to the engineers so they can trace this issue. Don’t post the resulting diagnostic number here, Sonos’ lawyers get sensitive about GDPR, I suspect.

      There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

      When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

      Bruce
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      • tmo19984
      • Lyricist I
      • March 4, 2026

      I’m also seeing the same issue on my network with pfsense and vlans, I have the proper ssdp/mdns setup and the app works fine until it’s been sitting inactive for a while, kill and re-launch solves it.

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        • briant23
        • Author
        • Contributor I
        • March 4, 2026

        Thanks. Definitely sounds like a regression introduced into the Android app but not into the iOS app. Independent of network vendor being used.

        Stanley_4
        • Stanley_4
        • Grand Maestro
        • March 4, 2026

        Not seeing the issue with my pfSense and AP setup which doesn't use VLANs, this narrows the issue a bit.

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