Thanks for reading.
I have a Sonos set-up in my house for about the past 4 years with no major issues after I figured out the initial stuff (with help from here). My IP provider had to switch out our router in December. Same service but new router. I believe my problems started there.
I have about 20 speakers in my set-up. Some would show as available and others would not. I think I’d have it figured it out only for them to all crash again. Overall, about 8 speakers would show as not connected and the rabbit hole of using the Sonos “bring speakers back online” approach did nothing. Endless loop.
This weekend I decided to completely remove all the assigned IP addresses, unplug every device again, reboot the router, and plug each device in one by one. I also re-assigned the fixed IP addresses and confirmed no duplicates or any issues there. I still had some stray speakers that would not connect so I re-set them back to default and added them back in.
That seemed to solve the problem until this morning when two of the speakers again said not connected.
One of the speakers was joined as a stereo pair in a room. I unplugged both speakers and plugged them back in. Still showed as not connected. I decided to play music to see which one had no sound. Then they both played music and both showed as connected. About 5 minutes later after I cut off the music, the same speaker was back to showing as disconnected.
If I look at my system on the iPhone app (speaker/playing view), I see the app refreshing and moving up and down. The one speaker I’m talking about keeps going back and forth to showing connected and disconnected even while typing this.
For the 2nd speaker that went offline, a re-boot seemed to have brought that one back again. But even while typing this, I had to go re-boot it just now again.
I’m stumped what I’m missing or if I should try a different approach. For now, the entire system seems to be back up except these two speakers showing some odd behavior.
Also, for detail, I have many of the speakers connected by ethernet but not all of them due to limitations. These two speakers I’m having issues with are both not connected by ethernet.
In the time it’s taken me to type this note, this one speaker has changed about 5 times to showing as not connected, then back. Any advice? Thank you.
As an update, I decided to reset this one troublesome speaker back to factory and re-create it. In the process, I’ve noticed that just about every time I re-start my router, the entire Sonos system will show “not connected” in my system. Not all of the speakers but about 15 of them. Then, if I re-start my iPhone app repeatedly, it eventually seems to re-connect most speakers.
If I use my Mac OS version of the Controller, I think the status shows different.
I’m stumped and a bit frustrated with it at this point.
Best answer by Jamie AView original