Why does it say that I hadn't bought my speaker but I received the confirm in the email?

  • 27 November 2020
  • 1 reply
  • 56 views
G

Today I bought the move model speaker and I received the email confirming my purchase. The problem is that the company didn’t withdraw money from me but just 1 euro, and also if I go in my account under orders, it doesn’t show my purchase but it says “no orders have been made” (something close).

Does anyone know the reason of this facts? Please help me 

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1 reply

Airgetlam

It won’t charge your account the full amount until the device ships. The 1 Euro is just a check to ensure that the data entered was correct. 

Bruce
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