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jazzboombap
Contributor I
December 1, 2020

Why does anyone use FedEx??

  • December 1, 2020
  • 1 reply
  • 111 views

They are a horrible shipping service. They are always late. I want to file a complaint and I hope this goes to head of management. I would rather have you guys go with UPS, who is a much more qualified shipping option. Gosh, I would even rather go USPS over FEDEX. Can someone please give me a response because I’m seriously livid with how crappy FEDEX is! Just please give me my damn package and stop updating incorrect information for the status package and when I call for more information and updates, don’t hang up on me all the time. FEDEX is crap!

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1 reply

Simon B
Simon B
Retired Sonos Staff
December 1, 2020

Hi @jazzboombap, Thank you for reaching out and welcome to the community. Sorry about the experience that you have for the shipment through FedEx, We’ll try to have it coordinated with our specialist about this concern. You may also reach out to our Sales Support team for further assistance with your order. 

If there is anything else I can do for you, please, don’t hesitate to let me know.

We're here to answer any further questions you have.

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