Skip to main content
Nick2404
Contributor I
December 14, 2020

Upgrade Play:5g1 to Play:5g2?

  • December 14, 2020
  • 2 replies
  • 93 views

 I want to upgrade  my 2 gen1 sonos 5 to gen 2, is this possible and if so how do i do this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

controlav
controlav
Lead Maestro
December 14, 2020

No, that is not possible.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Paul A
Paul A
Retired Sonos Staff
December 14, 2020

Hi @controlav.

Welcome to the Sonos community and thanks for reaching out to us. I understand that you have concerns about how to upgrade, Let me recommend contacting our sales team through their toll-free number @ +18006802345 option 4. They may have the answer to your inquiry and questions. They may also have some interesting information about how our upgrade program works. 

Please let us know if you still have further questions or concerns. I’ll be more than happy to help you out.

Thanks,

Help others find useful content by clicking the like button and selecting the best answer to your question
Terms & ConditionsAccessibility statement