Trying to take advantage of the Sonos (up to 30%) upgrade discount available online (upgrading from an older Five to the newer version)…
Have clicked on my existing product and website now states ‘redeemed’ (or similar) but when I go to purchase the new product via website it still seems to comes back with the ‘regular’ full-price for the product, rather than showing the reduced price (i.e. full/regular price MINUS 30% discount [in this case] therefore customer asked to enter credit/debit card for the lower-cost total price.
Anyone had a similar experience - and more importantly - know how to resolve so I can pay the reduced/discounted total ‘upgrade’ price?
Many thanks. Cheers, Graham
