Im trying to return a One SL, but when I enter my waybill number on the DHL site, I’m told:
“Courier pickup cannot be scheduled for an import shipment.”
Anyone got any ideas? This is driving me crazy…
Best answer by Ken_Griffiths
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The Sonos returns process is described in this link, if that helps you at all. It includes contact derails but select your country of residence first:
https://www.sonos.com/en-us/legal/terms?#legal-terms-sale-returns
yes, I was following Sonos returns instructions. I called DHL on 0844 248 0828 and they arranged the collection of my items.
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