Skip to main content
Contributor I
May 6, 2021
Answered

Trade up Sonos bridge

  • May 6, 2021
  • 11 replies
  • 327 views

Hello,

I would like to trade up sonos bridge to get 30% discount but i don't see it in my New account with Sonos Beam, Sonos Move and Sonos Play one X2. 

How Can i do?

Thank you

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Airgetlam

Note that according to the terms of the trade-up program, the BRIDGE can only be traded up to the BOOST. 

On the other hand, the BOOST is a much better device than the original BRIDGE was, IMHO. Faster transmission speed, better interference rejection, and a better power supply (something that at this point seems to be a frequent failure point for the ancient BRIDGE).  It’s a worthwhile upgrade, and the BOOST can run either S1 or S2, although not both simultaneously. 

11 replies

Lead Maestro
May 6, 2021

Has your Bridge been added to your system/account?

"Receive with simplicity everything that happens to you." - Rashi
SimotekAuthor
Contributor I
May 6, 2021

Hello, my system does not find it. I use the new sonos app and it seems it's not working with it.

Lead Maestro
May 6, 2021

The Bridge is only compatible with the S1 app. You will have to download the Sonos S1 app and create a new system with the Bridge. It should show up on your account with the Upgrade Program discount once you do this.

Here’s more information about which Sonos products are compatible with the S2 app:
https://support.sonos.com/s/article/4786?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
SimotekAuthor
Contributor I
May 6, 2021

I reset the bridge. I installed Sonos S1.

Led is flashing green on bridge.

But the app still can't find it :/

Prodigy III
May 6, 2021

Is it wired via Ethernet into your network?

Lead Maestro
May 6, 2021

Is the Bridge directly connected to your router with an ethernet cable?

"Receive with simplicity everything that happens to you." - Rashi
SimotekAuthor
Contributor I
May 6, 2021

Is the Bridge directly connected to your router with an ethernet cable?

Yes

SimotekAuthor
Contributor I
May 6, 2021

Is it wired via Ethernet into your network?

Yes RJ45.

 

Lead Maestro
May 6, 2021

Try rebooting your router.

"Receive with simplicity everything that happens to you." - Rashi
SimotekAuthor
Contributor I
May 6, 2021

I just succeed ! I had to choose the option "set UP sonos boost first" and then it recognise my bridge. 

Thank you!