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Trade Up Legacy Bridge?

  • January 22, 2020
  • 5 replies
  • 4214 views
Z

I’m being offered a 30% discount for trading up my Legacy Connect: Amps and Play:5 but not my Bridge. Is there a reason for that?

 

Best answer by Ryan S

Hi Zello, you should reach out to the support team directly on that. The Bridge I believe can get you a discount on a Boost, but I’m not certain on that. That said, you may not need a Bridge or Boost for that matter. You can connect any Sonos device to the network, or use Sonos players wireless off of your home network.

    Z
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    5 replies

    Ryan S
    Forum|alt.badge.img+26
    • Ryan S
    • Retired Sonos Staff
    • Answer
    • January 22, 2020

    Hi Zello, you should reach out to the support team directly on that. The Bridge I believe can get you a discount on a Boost, but I’m not certain on that. That said, you may not need a Bridge or Boost for that matter. You can connect any Sonos device to the network, or use Sonos players wireless off of your home network.

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    Stanley_4
    • Stanley_4
    • Lead Maestro
    • January 24, 2020

    I found this:

    https://en.community.sonos.com/components-228996/sonos-are-suggesting-i-replace-my-bridge-with-boost-why-6829193/index2.html#post16373945

    S
    • Sonos_John
    • Lyricist I
    • January 26, 2020

    I found this:

    https://en.community.sonos.com/components-228996/sonos-are-suggesting-i-replace-my-bridge-with-boost-why-6829193/index2.html#post16373945

     

    Unfortunately, the offer referenced in that post expired last month.  Hopefully with the new announcement they’ll offer it again, in lieu of the Bridge being eligible for trade-in!

    Stanley_4
    • Stanley_4
    • Lead Maestro
    • January 27, 2020

    Never hurts to call and ask, the phone folks can often get an exception if asked.

    D
    • drskeen
    • Lyricist I
    • February 19, 2020

    Let it be known that if you brick your Play 5 or any other legacy speakers from your app then you CAN’T take it to best buy to trade it in.  You will only be able to order one from Sonos.com and get the 30% discount from Sonos.  I had planned on bricking mine from home and then taking it to BestBuy to get recycled etc and then also use my gift card I had for best buy but evidently I can’t do that now.  So DO NOT delete your legacy products from your app at home expecting to get emailed a 30% off coupon like I did.  Yet another inconvenience.  Ugggghhhh, Sonos?  A little explaining when you are doing this from your app would have helped me and am sure many others who obviously don’t understand this whole process.  Now I have to wait on a speaker to get shipped to me.  I guess I can listen to my old speaker for a few days wishing I had my new speaker,

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