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Contributor I
November 7, 2019
Question

trade up discount

Two questions on the trade in program.

 

Can the discount be applied to bundles also?

can the discount coupon be used at any certified Sonos seller or do we have to purchase from Sonos?

 

thanks,

Mike

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    6 replies

    ratty
    November 7, 2019

    Can the discount be applied to bundles also?

    Evidently so. I see discounted prices on bundles, having done a Trade-Up.

     

    can the discount coupon be used at any certified Sonos seller or do we have to purchase from Sonos?

    Only from sonos.com.

     

    jgatie
    November 7, 2019

    Single products only, no bundles.

    Articles claim it will be available at Best Buy and through licensed installers, but for now I believe it is just Sonos.com. 

    jgatie
    November 7, 2019

    Can the discount be applied to bundles also?

    Evidently so. I see discounted prices on bundles, having done a Trade-Up.

     

     

     

     

     

     

    Strange, the FAQ says otherwise.

    What can I purchase with my Trade Up credit?

    Trade Up credit applies to a single product purchased on sonos.com, excluding limited edition products, refurbished products, and third-party accessories.

     

    https://www.sonos.com/en-us/tradeup

    ratty
    November 7, 2019

    Hmm. Maybe an ‘error’ then?

    Ryan S
    Retired Sonos Staff
    November 7, 2019

    Hi everyone, the 30% trade up discount can be applied to a single Sonos product (some bundles are currently being treated as one product for these purposes). This cannot be combined with other promotions or discounts. Discounts for product sets will be calculated from the full retail value. Gift cards, third party accessories, and refurbished products are not eligible.

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    AjTrek1
    November 7, 2019

    Two questions on the trade in program.

     

    Can the discount be applied to bundles also?

    can the discount coupon be used at any certified Sonos seller or do we have to purchase from Sonos?

     

    thanks,

    Mike


    Hi Michael

    I don’t know where you are in the world; however the retailer in the link is offering a 30% discount to recycle your Sonos. I’m not saying it’s the same as the Sonos promo; but the eligible products are similar. It appears to be a simpler process...meaning no shipping required:

    https://www.bestbuy.com/site/conditional-offers/sonos-recycle-offer/pcmcat1570646177493.c?id=pcmcat1570646177493

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