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hwmak
Contributor I
June 9, 2020
Answered

Trade up 30% promo code

I have a Play 5 Gen 1 and eligible for trade up, I would like to know is the trade up promo code good for 1 new product only or entire order? Because I want to expand my Sonos system, I plan to get the Arc, one Play 5 Gen 3 (to replace my old Play 5 Gen 1), one Move, and another pair of One Gen 2. Thanks.

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    jgatie
    jgatieAnswer
    June 10, 2020

    One item, which includes sets.

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    18 replies

    jgatie
    jgatieAnswer
    June 10, 2020

    One item, which includes sets.

      Stanley_4
      Stanley_4
      Grand Maestro
      June 11, 2020

      Maybe look at the ARC and SL surround package to get all three discounted?

      sonosgsd
      Contributor I
      June 15, 2020

      Hope it’s ok if I add on to this thread. I thought the 30% could be used for any product but it’s only giving me the option to use it on a new Boost, which I don’t need. 

      Stanley_4
      Stanley_4
      Grand Maestro
      June 15, 2020

      Something wrong there, it should be available on any speaker or set. Probably best to call in and get it sorted.

      sonosgsd
      Contributor I
      June 15, 2020

      Thanks!  Tried calling today and it was a one hour plus hold time. Will try again. 👍🏻

      Airgetlam
      Airgetlam
      June 16, 2020

      I think if the upgrade device was a BRIDGE, the discount is restricted to the BOOST. Probably because so many of the BRIDGEs were given away for free early on. 

      Bruce
      RCJ
      RCJ
      Contributor I
      June 27, 2020

      Can anyone please tell me whether I can utilise the Trade Up programme using a ZoneBridge BR100 & a ZP80 Zone Player (not using either now) as I would like to purchase two white Sonos Move’s.  I also have one pair of Sonos One’s Gen 1, so ideally I am looking to add to the whole system with the Move’s.   Also, how do I go about this as I never registered either of the older products.  Many thanks community! 

      jonathangreenberg
      Lyricist I
      September 8, 2020

      I am eligible for all my old sonos product to be upgraded, yet when i add new product to the cart, it does not show the discounted (30% off) price.

       

      jonathangreenberg
      Lyricist I
      September 8, 2020

      I am eligible for trade up yet when I add new (upgraded) product to my cart, it does not show the discounted price. Please advise.

      jgatie
      jgatie
      September 9, 2020

      I am eligible for all my old sonos product to be upgraded, yet when i add new product to the cart, it does not show the discounted (30% off) price.

       

       

      If you haven’t already, you need to go here:  https://www.sonos.com/myaccount/user/offers/tradeup/

      From there, you need to check each eligible unit that you wish to trade in/recycle.  Then scroll down and click on the “Click to receive your credit” button.  The credit will then be posted to you account and will be applied upon ordering.  

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