Sonos play 1. Should I buy one or two

I have a mesh system and it didn’t help more money down the tubes. Sonos will just keep telling you to buy more stuff to make there system work and in the end it won’t.

That sucks. Do you have google WiFi or another brand? My signal is so strong i get it out on the sidewalk now. Also, haven’t had any issues since going fiber with FIOS. Had time warner/spectrum previously and the primary signal sucked so mesh wouldn’t have helped much there. I just have the playbar and 4 play 1s scattered around so maybe it’s just not as complex a setup. Lots of factors play into these things, so I get it, all the hardware and software needs to work optimally, not just the speakers. Sorry you’re having issues.

I've got 6 Sonos units and although not a fan of some recent app changes I've found the hardware to be excellent. We have them upstairs and downstairs with no dropouts or any connection issues at all.

W have a single Play:1 in the Kitchen and it does an excellent job.

2 and enjoy stereo sound if you have the room for them. If not one would do a good job.

I'm not sure what the SSID means or subnet. I have a router the ISP provided downstairs and a router I bought and hardwired upstairs (connect to the ISP router downstairs with CAT5). The WAP upstairs is strong enough to get all the speakers except a single "one" down in my office (the one that keeps dropping out). It worked fine for about a month, now it comes and goes so we just turned the Bose back on in the office with Bluetooth - it works flawlessly EVERYTIME. The Sonos is buggy and works some of the time. And, again, Sonos support is pretty crappy - so don't expect much after the sale, whether you buy 1 or 2 doesn't matter - you probably should buy zero and get something that will work (in my opinion).

What is the deal with the trolls on this post? The OP asked an either/or question, not for a BOSE sales pitch. To answer the question, you should buy two. I started with one, and loved it. Adding another to a pair was simply no comparison.

As long as you live in a small house, they work fine. If you get a house big enough need multiple WAPs, not so much. Bose works without trolls or the need for this forum - thanks tho, your advice is very helpful. They should definitely buy two; just ALWAYS plan for those two to stay close together or you're screwed. Also, the customer service is crummy. You don't get any meaningful support and then you're a troll as well (because the technology is flawed).

I'm not sure what the SSID means or subnet. I have a router the ISP provided downstairs and a router I bought and hardwired upstairs (connect to the ISP router downstairs with CAT5). The WAP upstairs is strong enough to get all the speakers except a single "one" down in my office (the one that keeps dropping out). It worked fine for about a month, now it comes and goes so we just turned the Bose back on in the office with Bluetooth - it works flawlessly EVERYTIME. The Sonos is buggy and works some of the time. And, again, Sonos support is pretty crappy - so don't expect much after the sale, whether you buy 1 or 2 doesn't matter - you probably should buy zero and get something that will work (in my opinion).

This should be another topic, if it is not a troll.

But SSID is the name of your wifi network.
Your single speaker that drops out, are you sure it is connected to the upstair wifi. Since the upstair router is hardwired to the one from the isp router. The ip address is most likely 192.168.2.1. I would check if the single speaker that drops out is attach to 192.168.2.xxx or 192.168.1.xxx. If it is the second, you upstairs speaker is attaching to the downstairs router. Also check which channel you have the sonosnet on. Is it on CH1, CH6 or CH11. Most 2.4ghz routers operate from channel 1-10 as default, ch11 to ch13 are extended. I would suggest moving the sonosnet to channel11 vs using the wifi router default channel. It works better imho. If the problem presist, You might need to get a sonos boost to reach the back room. while wifi is good for 130ft, that is unbated distance. No walls in the way. Steel reinforced concrete is the worst, cuts wifi to about 20ft.

Hi everyone, this thread got a bit off topic, so let's try to keep things on point. Also, let's keep the language to a G rating and hold off from slinging around the troll word. There's no need to get hurtful.

I'm sorry to hear you've been having trouble jennifer76 and Ohnos. That's not any sort of normal, and our support team can almost always help sort things out. Sonos should work great in large homes and small, with just one router or several. There are some tricks to pull, or just a setup that may need to be optimized for wireless communication. We can help.

I don't see any existing support tickets with our team under either of your emails, but you might have used a different email address with us. I'd love to look into what's happening with your cases and see if I can help in any way. If you'd like, please feel free to send me a private message with a different email address that you might have used, or if you have a reference number that's even better.

In general, if anyone's having trouble with Sonos, I suggest that you give us a call on our support line.

Get help as Ryan mentions - I have a large house and have no issues at all. I also have a Mesh Wifi (Orbi) but I still run the Sonosnet Mesh network in conjunction for all Sonos units.

And ... the answer is really BUY at least 8