Contributor I

Sonos 5

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I am planning to buy a Sonos 5 and am going to use it dedicatedly for music.

However, my concern is about its reliability in terms of hardware and software.

I have read several reviews where people complained that the Sonos 5 stopped working abruptly within 6 months or 1 year, and after that there was no resolution. Now those speakers are just like heavy paperweights.

And this is not just one person writing this; there are several comments from multiple customers reporting such issues.

If someone is spending such a big amount of money, at least they expect the product to last for years.

Hence, need genuine suggestions before buying a Sonos 5.

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Airgetlam

I’ve certainly not seen a lot of threads regarding reliability of the Sonos Five, the PLAY:5 gen 2, or even the PLAY:5 gen 1.

Any manufacturing will have minuscule errors, it’s one of the reasons companies have guarantees for a certain amount of time. Sonos is so reputable that they even offer a one time upgrade guarantee for their older devices. You can see the details of this on their website.

I’ve been using my PLAY:5 gen 2s since they came out, in 2015. Never had an issue with them, or any other of my 20+ Sonos speakers. Never felt the need to update them to Sonos Fives.

Note, Sonos doesn’t make a 5. The current version is called the Sonos Five.

Bruce

Pools-3015

Prodigy I

I am planning to buy a Sonos 5 and am going to use it dedicatedly for music.

However, my concern is about its reliability in terms of hardware and software.

I have read several reviews where people complained that the Sonos 5 stopped working abruptly within 6 months or 1 year, and after that there was no resolution. Now those speakers are just like heavy paperweights.

And this is not just one person writing this; there are several comments from multiple customers reporting such issues.

If someone is spending such a big amount of money, at least they expect the product to last for years.

Hence, need genuine suggestions before buying a Sonos 5.

Jumping in here a little late, but I have had all generations of the “Five”: ZonePlayer S5, a play 5 Gen 1, Play Five Gen 2 and the Five. I have not experienced any WiFi issues with any of them.

I currently use a Play 5 Gen 2 and a Five. I have no issues grouping them with other speakers in my home.

Can you provide links to the post you have read about Fives being unreliable?

I wonder if there is more of a network issue than a hardware issue that is causing them to appear faulty.

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