Paying a 10% upcharge for Sonos products

Thanks Lucid - I do believe in paying for expertise. I am not an apple guy, just want music to come from my TV or pandora. Install would be a couple of soundbars, boost, network extender and any speakers I get. Labor is an hour plus the 10% over MSRP on anything you buy. I am sure there are both good and bad installers.

Lucid, really? A 7 year old could handle "integrating any paid streaming services you already subscribe to" which is installer-speak for "enter your usename and password". The rest of the stuff in that question, a 12 year old with X-Box experience could do. Look, installers have their place, but let's face it, you guys make money off making some things seem much harder than they really are.

Lucid, really? A 7 year old could handle "integrating any paid streaming services you already subscribe to" which is installer-speak for "enter your usename and password". The rest of the stuff in that question, a 12 year old with X-Box experience could do. Look, installers have their place, but let's face it, you guys make money off making some things seem much harder than they really are.

It's not about "making it look harder"... It's often just about the time taken to get all the passwords and user names gathered up. Seriously, with some clients they haven't a clue where any of that information is stored, so just being able to log on with a different device can become a bit of a time thief. I was with one client where it took 45 minutes just to get a working Apple password for iTunes because of email accounts and not having an up-to-date Mac.

Trust me, I'd far rather walk in then bish-bash-bosh get everything up and running nice and quick, but some clients just aren't organised about this stuff. However, they still want a system setting up and working fully by the time we leave. If they were left to their own devices they might be able to muddle through, but there would be some features not set-up or not set-up correctly and they'd just leave it like that.

Looks like I need to get something with IOS on it, as I am a droid/pc person. .
With that profile, you should be able to do this by yourself. The hardest part of Sonos installation usually is running the mains cable to the power sockets, where wall mounting is not involved. The iOS is a one time need for Trueplay, as already pointed out.

There is another reason for DIY. All wireless systems needs occasional attention to fix their occasional glitches so a DIY start is an aid to getting to know the basics of how it all hangs together to deliver music. So you don't need to call the installer when this happens.

Thanks Kumar - I appreciate the POV.

Lucid, really? A 7 year old could handle "integrating any paid streaming services you already subscribe to" which is installer-speak for "enter your usename and password". The rest of the stuff in that question, a 12 year old with X-Box experience could do. Look, installers have their place, but let's face it, you guys make money off making some things seem much harder than they really are.

It's not about "making it look harder"... It's often just about the time taken to get all the passwords and user names gathered up. Seriously, with some clients they haven't a clue where any of that information is stored, so just being able to log on with a different device can become a bit of a time thief. I was with one client where it took 45 minutes just to get a working Apple password for iTunes because of email accounts and not having an up-to-date Mac.

Trust me, I'd far rather walk in then bish-bash-bosh get everything up and running nice and quick, but some clients just aren't organised about this stuff. However, they still want a system setting up and working fully by the time we leave. If they were left to their own devices they might be able to muddle through, but there would be some features not set-up or not set-up correctly and they'd just leave it like that.

Do you charge differently or a fixed price for installs depending on if they need passwords organized or not ( eg, did you charge extra for the Apple Password account resolution )

In this case I just took the hit on time and put it down as "one of those things"