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Avid Contributor III
August 25, 2021

high-end router or Sonos boost?

Hello again Sonos comrades.

I was just wondering if somebody more technical than myself could speak to whether it's better to use a top-of-the-line wi-fi router or a Sonos boost. Or if there is any benefit to using both together.

I recently came into possession of a Netgear router with WiFi 6 capability and high throughput. I am pretty sure it's the best you can get on the consumer market before getting into industrial routers.

I got it because have some WiFi weak zones in my home caused by a dense brick chimney that runs through the middle of my house. This causes some of my sonos speakers to drop out or disappear.

Currently I am still using 2 Sonos boosts with the new router and I think I have seen a marginal improvement in performance quality. But its certainly not been the panacea I was hoping for; especially for the price I paid for the router.

My question is, would I be better off without the Sonos boosts? Is it possible the boosts themselves are impeding the potential of the router? Like are the Sonos speakers actively seeking out the signal from the Boost rather than the Netgear router, and thereby choosing the suboptimal signal?

Or would these devices work collaboratively to create more coverage?

Furthermore, my primary boost is sat right next to my router as it has to be wired in. Would it be better to spead them out? The ethernet cable Sonos provides with the boost is only 2m long. Worth getting a longer one?

Any thought on this?

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13 replies

Senior Virtuoso
August 25, 2021

Are you running on wifi or SonosNet? The latter is a mesh network, AIUI, and may give you better performance. 

August 25, 2021

Hi.  If you are using a wired Boost then you are using SonosNet, and the Sonos speakers are almost certainly not using the router wifi (except for Move and Roam).  However, I am not convinced that this is what is causing your dropouts.  Not convinced it is the brick chimney either.  It might easily be WiFi interference that is causing the problem.

Provided the wired Boost is at least a metre from the router it should not present a problem.

In About My System do your Sonos speakers have WM:0 or WM:1 next to them?

What Sonos products do you have?

What 2.4GHz channel are you using on Sonos?  What about router?

 

Avid Contributor III
August 25, 2021

Are you running on wifi or SonosNet? The latter is a mesh network, AIUI, and may give you better performance. 

Is there an option to NOT use SonosNet? How would I turn that off?

I have tried a mesh network before to try to overcome my issue but it was actually worse. The layout of my home is C-shaped with the chimney in the middle. The locations of my power outlets necessitated that the signal must still pass through the brick walls of the chimney, and the mesh pods were actually worse at that than my bog-standard ISP router.  Unfortunately there's no way around the chimney aside from running ethernet cables though the flat, which kind of negates the point of having Sonos speakers. 

Avid Contributor III
August 25, 2021

Hi.  If you are using a wired Boost then you are using SonosNet, and the Sonos speakers are almost certainly not using the router wifi (except for Move and Roam).  However, I am not convinced that this is what is causing your dropouts.  Not convinced it is the brick chimney either.  It might easily be WiFi interference that is causing the problem.

Provided the wired Boost is at least a metre from the router it should not present a problem.

In About My System do your Sonos speakers have WM:0 or WM:1 next to them?

What Sonos products do you have?

What 2.4GHz channel are you using on Sonos?  What about router?

 

Thanks for the comments. I will have a look at the settings again tonight. What is WM:0 and WM:1?

 

It's definitely the chimney though. I have traced the signal throughout the home. I should probably add that its an old building and the chimney is more like a smoke-stack. The size is comparable to a elevator shaft. 

It's interesting what you said about the Roam and Move. I have 2 Roams- do they not communicate with Sonos Boosts? Because certainly the Roams are the speakers furthest away from the source.

August 25, 2021

WM:0 means connected  by Ethernet or SonosNet.  WM:1 means connected to WiFi.

The Roam can connect to WiFi only.

Avid Contributor III
August 25, 2021

WM:0 means connected  by Ethernet or SonosNet.  WM:1 means connected to WiFi.

The Roam can connect to WiFi only.

Interesting.

I unplugged my Boost and signal seems better. (Edit- WAY BETTER WITHOUT BOOSTS) Perhaps it's time to sell my Boosts?

My Port is WM0 (its on an ethernet cable).  My Roams and Symphonisk bookshelf are on WM1. My Arc and Surrounds are on WM2.

What is WM2? Is that HDMI?

106rallye
August 25, 2021

WM:2 is the dedicated 5 Ghz connection between the soundbar or Amp and the surrounds.

If your Port is connected by cable, it starts a Sonosnet (like the Boost does). All your you orther devices should revert to WM:0.

Stanley_4
Grand Maestro
August 26, 2021

Boost and not Bridge? The Bridge is very old WiFi technology.

I find restricting my WiFi system to modes that Sonos can work with reduced the capabilities when connecting with more modern devices, didn’t care for that. With a directly wired to Ethernet SonosNet v2 capable Sonos speaker (not a sub or surround though) or a Boost I get full performance from my Sonos and from my newer tech WiFi gear.

With two Boosts and multiple speakers you hopefully should be able to come up with a setup that works around your obstructions. One consideration is spacing, too close is bad, a meter away from any RF generating device (with or without a radio) is usually a good idea.

Have you looked at your Network Matrix to see if it holds any clues?

http://your-speaker-ip:1400/support/review  Not available from a Boost/Bridge.

 

 

 

Avid Contributor III
August 27, 2021

Day 2 without the Sonos Boosts and the signal to speaker connectivity is much better. 

 

I am beginning to come to the conclusion that the Sonos Boost just isn't strong enough to penetrate my concrete floors and brick walls. The Netgear router is proving the superior option. 

 

Perhaps adding a 3rd Boost to my system might help but I don't see the point now the router seems to be working adequately.

 

Which leads to my next question: does Sonos buy back used Boosts?

Airgetlam
August 27, 2021

If the device is still under their ‘trial’ period, you can return it. They do not ‘buy back’ any devices. 

Bruce