Has anyone come across a better system?

I bought a connect:amp, but the wrong one (1st generation, but they almost look the same) and now I'm trying to find a solution. I got a record player for xmas and wanted to connect it to my system. My speakers used to run on S1 before the S2 was released, and it says on the support site that they can be run by both apps, so dont know, why the S1 app is telling me, the speakers can only be run by S2. But I guess, I just try to reset everything one more time. 

But I am indeed considering to sell everything now that its still worth something before the next update comes and go for an old school stereo system. Thanks for the tip! 

[Edited following advice below from JohnB]

@Saem . Please don't factory reset anything else. If you have already reset everything then that is what stopped you getting everything back to S1. 

If you have any device that has not yet been reset then please leave it alone. We need to take stock of what you have done and where you are.

Hmm, but it said in the recommendations to reset the speakers…

There was someone asking if he could use a player from a friend that has a S2 and use it in his S1 system. And the answer was yes, just reset it (what you have to do anyway) and include it in your S1 system. 

I'm confused...so, here I am now: both speakers (all I got) resetted, S2 app deinstalled, S1 app installed, new system set up, both speakers found, message: not compatible with S1, download S2. 

And the sonos support is not available, not via telephone nor via chat...

@Saem - first, let’s get the picture clear.  If I have got the facts wrong about what you have done, I apologise, but I am doing my best with the slightly confused version you have provided.  

First, a definite general fact.  Once a speaker has become part of an S2 system it can only be taken back to compatibility with S1 if you have an existing S1 system to add it to.  This is intended for users who split their existing system into S1 and S2 then changed their mind and decided to go back to a single S1 system.  This does not seem to be the scenario in your case.

If I understand your history correctly, at the time that S1 & S2 were introduced you owned no legacy devices.  It appears you had a Play:1 and a Play:5 gen 2, both of which were fully S2-compliant.  You could have carried on as if nothing had happened.  But you actually went out and bought a legacy device (albeit by accident).  I think you must have at some point upgraded your P:1 and P:5 to S2.  You now cannot get them back to S1 because you don’t have a pre-existing S1 system to add them to.

I suggest you do the following:

1. Forget about the legacy Connect:Amp that you bought by mistake.  Sell it.  You sabotaged your system by introducing this.  Buy an S2-compatible C:A later if you still want one.  For the moment, power it off.
2. If the System Settings of the S1 app contain a compatibility checker, run it and choose to upgrade to S2, and follow the prompts.  But I am not sure if the compatibility checker will be there after all that has happened.  If it isn’t, then download the S2 app and try to connect to existing system.  I am not sure exactly how it will respond - please report back

I hope that is helpful.  If I have got the details wrong I’m sorry, but I am doing my best.

@John B : What if he installed the legacy Connect Amp as a new S1 system via the S1 app? Can he not then revert the S2 kit to S1 as a second step? Because then there will be a S1 system in place.

I think from recollection of other threads that doesn’t work, even though you might think it would.  However, this is worth a try if @Saem wants to give it a go. I would never be totally confident about what will happen in a particular situation with a particular history of S1/S2.

I still think that going forward he is best to get onto S2, although that would always be an option later.  It just doesn’t feel sensible to bring a legacy device into an S2-compatible setup, for the saving of the difference in price of a gen 1 and gen 2 C:A.  It was never his intention to do that in the first place.

That was indeed the trick. It now works perfectly! The only thing is, that I have to put the speakers as loud as possible to hear the vinyl, but I guess, thats why Sonos developed a new amp. I also think the amp:connect 2nd generation wouldnt help much in that regard…

The amp:connect was pretty cheap (2nd hand) so I wont go for the 2nd generation that is at least 200€ more expensive. 

I guess I'll stay with this  S1 system now and be frustrated in 5 years time again when there will be no more support…

The old school stereo system still seems attractive as you can be with a system for some 20-30 years without any problems. 

Oh and @John B and the others: thank you for all your support! It really helped! 

If you have to have to turn up the volume to hear a record player on Sonos, your record player either has no pre amp or it is turned off. https://support.sonos.com/s/article/3548?language=en_US