EU - zero VAT invoice

3 replies
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Hello! I have business based in Poland and I am a register EU VAT tax payer and I would like to purchase some Sonos products and receive a zero VAT invoice - does anyone know how should I proceed when placing my order? I might be mistaken, but from what I understand, some Sonos products are being shipped from Europe; thus European taxation regulations are applicable here.

Thanks in advance for any help! The support hotlines are extremely busy lately…

VAT

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Kyle A

Retired Sonos Staff

Hi @MajtaSy_pl, thank you for reaching out and welcome to the community.

In your case, only our sales department can process your request.

We recommend calling them for assistance.

1 800 680 2345 option 4 Monday to Friday from 10 am to 8 pm ET.

if you have other concerns, feel free to reach out.

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controlav

Lead Maestro

Hi @MajtaSy_pl, thank you for reaching out and welcome to the community.

In your case, only our sales department can process your request.

We recommend calling them for assistance.

1 800 680 2345 option 4 Monday to Friday from 10 am to 8 pm ET.

if you have other concerns, feel free to reach out.

Really? The USA sales department can help with a Polish VAT-free purchase? Hmm.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Kyle A

Retired Sonos Staff

Hi @controlav, thank you for calling it out.

@MajtaSy_pl, I would like to correct myself and sorry for the misinformation.

+44 (0)800 026 1526 Monday to Firday 10 am - 6 pm CET.

if you have other concerns, feel free to reach out.

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