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Donmega884
Contributor I
June 18, 2016
Question

Don't buy Sonos!!!!

Please anyone thinking of buying sonos please don't make the same mistake I did! Play bar went dead in less then 2 years. They only have one year warranties. I spent $800 some dollars on this thing and now it's a dead unit! They offered to replace it for $200!! What a joke!!! Seen around the Internet a lot of people are having the same issues! Please don't buy this people!
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      jdag
      Prodigy III
      June 19, 2016
      Certainly it's great when you've got a ten year old zp80 that's failed and they'll replace it with a connect cheaply, can't argue with that but a Playbar should last a lot longer than two years, end of story.

      Totally agree is should last. But we also have not heard from the OP as to why/how it died. He posted the complaint, and has not contributed at all. I am not saying that there are 2 sides to this story...but there might be.
      The LHC
      June 19, 2016
      Certainly it's great when you've got a ten year old zp80 that's failed and they'll replace it with a connect cheaply, can't argue with that but a Playbar should last a lot longer than two years, end of story.

      Totally agree is should last. But we also have not heard from the OP as to why/how it died. He posted the complaint, and has not contributed at all. I am not saying that there are 2 sides to this story...but there might be.

      Sure but as a hypothetical case it's worth discussing, he may have no idea why it's failed or he may be sitting there thinking "what the he'll have I unleashed here?".
      jdag
      Prodigy III
      June 19, 2016
      Sure thing, LHC. I know this doesn't cause me to worry about my Sonos equipment. I just enjoy it every single day.
      bkkutulyf
      Contributor I
      March 25, 2017
      also regret purchase. my two paly1s drop constantly. mostly end up using a BT speaker instead. half the cost, portable and never drops
      jdag
      Prodigy III
      March 25, 2017
      also regret purchase. my two paly1s drop constantly. mostly end up using a BT speaker instead. half the cost, portable and never drops

      Have you contacted Sonos support? If so, what was the outcome? Chances are good....VERY GOOD....that the issues are with your network and not the Play:1s.
        tmsimmons56
        Lyricist I
        March 26, 2017
        Love my Sonos Setup... Best Buy with a four year warranty, setup was very simple. Got to have a good internet or use the supplied phone lines.
        Airgetlam
        Airgetlam
        March 27, 2017
        Actually, in my book, a stable local network is much more important that the internet connection. I'm always interested in those who post here about how fast their internet is when their speakers are dropping left and right. There's usually no connection between bandwidth and dropping speakers. Usually. Not always 🙂
        Bruce
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