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Not happy Michael
Enthusiast I
February 8, 2020

Do not buy from Sonos

I urge you to not buy anything from Sonos until they sort out their end of life procedures.

I have spent well over £5000 pounds with them in the last four years.

I was informed by email by them that two of my devices costing £800 would be obsolete in May and would no longer work with the rest of my devices.

Stay away until and if they sort out their problems.

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    User694694
    User694694
    Enthusiast II
    March 11, 2020

    To this point, as far as I’m aware, in the life of Sonos, there’s been a single change in the Spotify stream. Sonos came out in 2005, so that’s in 15 years, just a single change. The possibility of another change is not zero, but I’d estimate that it is close to it.

     

    Do you mean that you think there is a near zero chance that the stream gets changed/broken for Sonos in the near future, or do you mean ever? Spotify didn’t launch in the US until 2011, so at the minimum, there has been one change to the stream that could have potentially broken the Sonos ability to stream (without software update) within the past 9 years and that was last year. There may have been others that we are unaware of. I have no idea how often this happens. Your supposition that it has happened just once may very well be true. But, I’d be willing to bet that it happens again at some point in the future. I don’t have a crystal ball, so I can’t say when, but if we are talking about the entire future of these companies, I’d say the chance of it happening again is pretty high and not near zero.

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