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Apalmer13
Contributor I
October 20, 2019
Question

connecting sub to existing sound setup

So my dad already has an audio setup with an older normal (non Sonos) amp and 2 connected speakers. I am wondering if there is anyway to connect the Sonos sub by itself to the amp. I know that products like the Sonos connect exist but am not sure if this can be connected directly to the amp and output to the sub. 
 

we already have some Sonos products but I’m not sure if he would be into a surround set up, I just want to add a sub to the mix to make watching movies a little bit more immersive. I also want to get the Sonos sub instead of a normal, speaker wire subwoofer so we can also use it with the play 2’s that we have for music. 
 

Thanks in advance for the help. May sound a little confusing. 

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    15 replies

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    lghome
    Lyricist III
    March 10, 2020

    Well, I have reached my wit's end with adding a Sub. After purchasing a second Sub, and experiencing the same results with both, I’m looking at returning both to the retailer. Wired connection. Rebooted everything. Changed cables. Enabled WiFi. Playbase works fine, adding Sub does not “stick”! Installs correctly but NO SOUND! Loses connection. Very frustrating!!! HELP, PLEASE!

    Airgetlam
    Airgetlam
    March 10, 2020

    Why don’t you contact Sonos Support directly to discuss it? You’re not providing enough information here in the community forums to allow us to assist you, and it seems like some direct back and forth troubleshooting is what may help. The Sonos phone folks are excellent at assisting with even the most complex setups. 

    Bruce
      lghome
      Lyricist III
      March 10, 2020

      Airgetlam, Thank you. I’m contacting them now.

        Airgetlam
        Airgetlam
        March 10, 2020

        I hope you find them as useful as I have in the past, and resolve the issue you’re encountering. Good luck!

        Bruce
          lghome
          Lyricist III
          March 11, 2020

          Well, PROBLEM SOLVED! After hours of hair-pulling frustration in installing a Sonos Sub, it finally works. I called tech-support and it was determined that, although I am a fanatic about hard-wired connections, it creates a problem when trying to “bond” the Sub to my Playbase. Why bother putting an Ethernet port on the Sub when, in essence, it won’t work? Anyway, the helpful individual at Sonos stated that, in fact, it would be very helpful to provide a note somewhere in the setup instructions stating that any additional speakers being connected to the Playbase or Playbar will NOT bond if you hard-wire (Ethernet) the additional speakers. I must say that I am disappointed, as I prefer hard-wired, but am satisfied that it works. Airgetlam, thanks much for the help. George

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