Can two "Trade Up" 30% off credits be applied to ONE new component?

Ah, yea, I don’t think Christmas pricing will be better than 30%, but depending on what you sell, you  do better than 30% in total.  Makes sense.  Unless there’s an end date to the trade in policy, I would rather hold on till there a product I really want that can’t be bought at a discount.  Knowing myself and the current pace that Sonos is putting out new products, that probably won’t be too long of a wait.

@airforceteacher

I would a agree that “traditional” hifi equipment lifespan is decades. I have a Techniques ARA (audio/receiver/amp) from the 70’s that is still functional (and speakers to match) 

FYI, for you younger folks “video switching” was still a pipe dream; if even on the drawing board. Heck...one still had to get up and adjust the volume (no remote). Optical/HDMI...what’s that? 

I digress….my point is that back in the day we weren’t dealing with DAC’s, memory, network cards (NIC’s), ethernet, firmware updates and wireless connectivity to enjoy music.  Integrating all that technology into a speaker IMHO only ensured a shorter lifespan (or hastened obsolesce) due to people wanting more and more out of their technology.  

If I were to hazard a guess...Memory (volatile and non-volatile) is probably the biggest culprit to making devices obsolete. There’s a  limit as to how many firmware updates or advancements can be crammed into 16 or 32 Mb’s of memory.  Also, NIC’s are forever changing in order to improve networking capabilities. 

So to cut this short...I don’t think Sonos is “again forgetting/ignoring that traditional hifi equipment has lifespans measured in decades,...” . IMO, It's more because competition (think Amazon/Google with voice assistants) and the consumer wanting more functionality out of their devices is what  drives obsolescence.

Sonos, I think has stemmed the tide to prevent leaving loyal customers behind as their products advance by supporting legacy components for as long as feasible. Nothing in this day and age is forever. That said it would be nice to see an upgrade; or more likely a replacement to the Playbar .

Cheers! 

@Ryan S - thanks for the confirmation, really appreciate when there is such active participation from the company and clear answers! Bummer that multiple credits can’t be stacked, I just don’t need more than one component right now and have more then one to recycle, but I guess since the 30% credit never expires (and I do think it is a GREAT credit) I will be able to apply the second one in the future.

Also, I can completely understand that sometimes components need to be retired (like the CR100 controller) and it is reasonable to assume that older hardware may not get latest features and same support. However, to echo what others said, I do hope that speakers will never become unusable. I own many Sonos components and have speakers in each room, including three Gen 1 Play5s. I love them and I chose Sonos instead of wiring my house with hardwired speakers (which I had an option to do at a lower cost) because I love the flexibility, quality, and ease of use. I have invested thousands into my Sonos setup and I certainly hope that they will function as long as they can. So far Sonos has been one of the best companies to support all legacy products and I want to thank you for your support. Hope it continues moving forward.     

The product continues to do exactly what I bought it for.  Why arbitrarily kill it because some other product in the line does something new.  Why not give an option for it ti just keep working until it dies?  

I don’t think anything is being killed. This is a trade up option and is entirely up to the end-user to take advantage of, or not. Anything beyond that is speculation unless I am missing something here?

There is an option; don’t trade it in.  Nobody is arbitrarily killing anything (at this time), the program is voluntary.

30% is an enormous discount for a product line that rarely is discounted at all. There’s a motivation here for that, and the most logical explanation is a future forced obsolescence. 

Well why don't we cross that bridge when we come to it?  I find preemptive rage to be rather silly.

Forced obsolescence or not...30% off an improved Playbar @ $209.70 is a very nice savings off the current $699 price. Even if the price were raised to $799 (which I think is a stretch) a $239.70 discount is nothing to sneeze at. Heck for $118 more (Added to the savings) you get the Playbar and two Sonos One SL’s. Sweet. Of course l’m only dreaming.

Forced future obsolescence was prescient. We’ve come to the bridge. Quoting older posts. 

I paid over $500 for each of my six Play 5s NEW in late 2013. Really ticked off about that $3000 investment going to hell 7 years later. Sonos could do better. Option (1): Let us combine our trade-ins. I would trade in my 6 for 2.  And gradually build my Sonos system back up as money became available. Option (2):  Ramp the discount to reward long-time supporters. Make it a 30% discount if under $500 trade in, 35% for $1000, 40% for $1500, and so on. Sonos would still get money out of me now AND would reward someone who has bought many pieces of Sonos equipment. Option (3): Commit to support of legacy stuff for at least 10 years per product. For me that would be 2022-2033. 

Otherwise, I’ll shrink my system over time as things become obsolete, never buying any more Sonos, and go a different direction as there are many options nowadays. Willing to carry a good speaker once in awhile.