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rossrawley
Contributor I
November 28, 2018

bluetooth speaker

Starting to regamret buying my sonos play1 last week - it was sold to me as a Bluetooth speaker, the best their is apparently - but it continually disconnects as it's actually a wifi speaker and my router is in another room - I can't use it all, I can't use YouTube, I can't connect on Bluetooth - it's a terrible waste and I'll be taking it back tomorrow
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    rossrawleyAuthor
    Contributor I
    November 29, 2018
    Totally unbelievable ! Everywhere you look these days people are trying to pull the wool over your eyes and rip you off - to anyone thinking of buying a sonos, let me advise, forget about YouTube and make sure you internet connection is strong as it will just keep cutting out! I had a friends round at the weekend, nonone could believe I paid £140 for a product with so many restrictions
    Edward R
    Edward R
    Retired Sonos Staff
    November 29, 2018
    I believe rossrawley has made their point and it's unfortunate he/she didn't entirely know what they were buying.

    rossrawley, I apologise if you feel the product was misrepresented. Though it does bear mentioning that we, Sonos, never proclaimed this to be a Bluetooth speaker. I hope you find what it is you want in a device.

    I don't really see much merit in keeping this thread open. Thanks for participating, all.
    Try searching our articles for help with your question: https://www.sonos.com/en/support
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