I have a system made up of several PLAY:3s, PLAY1s and One SLs, connected to a NAS.
Some of the songs/albums on it have special characters (like é, á, etc) that have started not to play (Unable to play “...” the file …. cannot be found). It seems to be the PLAY:1s that are not able to find these, although the certainly did in the past. Some of these have also reverted to a filename in Sonos Playlists.
I assume it’s been an update triggering this, but would like to know if others suffer and how to resolve it. I really want to avoid renaming them due to the sheer number of songs/albums with special characters.
Best answer by controlav
This is a known issue with the One SL. It has a different SMB stack than all other devices, and has this bug. The suggested work-around is to power off the One SL then re-index your music. disable auto-indexing that power it back up.