Hi. I have been a sonos user for many years.
I am now unable to log in to the web site. I consistently get messages right after providing my password that ‘sonos.com can’t handle my request’.
Due to the above, I am using another sonos.com account. This account works great from all my machines. The other account is inaccessible from all of my other devices and machines (except the sonos app -- that works fine). Due to this disparity, I believe that the problem is on the server end, and it is not related to my devices in any way.
I have a lot of sonos devices. Probably well over 30. Is it possible that sonos is choking on this somehow? I just moved about a dozen of them to this new account, hoping to ‘fix’ the login problem, but it didn’t work.
If any sonos employees want to look into this, the email address that I am having the problem with is the same as the one I am posting from, except for the bit appended after the “.”.