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Answered

wired setup

  • February 21, 2025
  • 4 replies
  • 92 views

I have a gen1play5 which is not being seen by S1 app having done as many fixes as possible with technician and my own research. I have newer S2 system speakers also. Can I set up the gen1 play 5 in a wired way with some S2 speakers?

Best answer by Pools-3015

It goes through all the set up lights , and then I join sonos network and then it doesnt find the product, it initially finds it but at the end it fails??

As ​@106rallye stated, it is NOT possible to have the Play:5 Gen 1 join a system controlled by the S2 app.

Have a look at this page from the Sonos support site for more information:

https://support.sonos.com/en-us/article/sonos-app-version-compatibility

Hope this help you to understand why the setup fails.

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4 replies

106rallye
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  • February 21, 2025

The Play 5 (Gen 1) is S1 only, so won’t work with S2 speakers. The fact that the S1 app does not see it, could mean there’s a defect. Does it show any lights?


  • Author
  • Contributor I
  • February 21, 2025

It goes through all the set up lights , and then I join sonos network and then it doesnt find the product, it initially finds it but at the end it fails??


Pools-3015
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  • Prodigy I
  • Answer
  • February 21, 2025

It goes through all the set up lights , and then I join sonos network and then it doesnt find the product, it initially finds it but at the end it fails??

As ​@106rallye stated, it is NOT possible to have the Play:5 Gen 1 join a system controlled by the S2 app.

Have a look at this page from the Sonos support site for more information:

https://support.sonos.com/en-us/article/sonos-app-version-compatibility

Hope this help you to understand why the setup fails.


106rallye
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  • February 21, 2025

@Stevie3107 Could be a defect, but when it is not connecting a diagnosis is difficult. Despite that, maybe Sonos can help you.