The Play 5 (Gen 1) is S1 only, so won’t work with S2 speakers. The fact that the S1 app does not see it, could mean there’s a defect. Does it show any lights?
It goes through all the set up lights , and then I join sonos network and then it doesnt find the product, it initially finds it but at the end it fails??
It goes through all the set up lights , and then I join sonos network and then it doesnt find the product, it initially finds it but at the end it fails??
As @106rallye stated, it is NOT possible to have the Play:5 Gen 1 join a system controlled by the S2 app.
Have a look at this page from the Sonos support site for more information:
https://support.sonos.com/en-us/article/sonos-app-version-compatibility
Hope this help you to understand why the setup fails.
@Stevie3107 Could be a defect, but when it is not connecting a diagnosis is difficult. Despite that, maybe Sonos can help you.
