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Question

WiFi Connection or Lack of…

  • 24 June 2024
  • 1 reply
  • 22 views

I have a Playbar, Play 3 and just purchased a Move 2. Play bar works great. For the life of me I can not get the Play 3 or Move 2 to connect to my WiFi ( the same Wi-Fi the play bar is on). I have tried everything! Unplugged the speakers, rebooted my router, reset the speakers, deleted and reinstalled the App, tried starting a new system, called Sonos (didn’t have 2 hours to wait on hold), yelled, screamed, did some deep breathing and nothing helped! at one point, the Play 3 did work, and then it didn’t, just like that! Any suggestions? Thank you!

1 reply

Userlevel 7
Badge +19

To connect the play:3 try temporarily wiring it to your router. 
Check your router/wifi settings and set a fixed channel, choosing from channels 1,6 or 11. 

 

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