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why is "home screen volume control" disabled?

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Can't there be a hint shown why the control is disabled instead of having the user browse in forums for the reason?

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nik9669aAnswer

Senior Virtuoso

Odd. I’ve been looking at it on my iPhone and there’s nothing there for Home Screen volume.

Fired up an Android tablet and there it is, as you say, in App Preferences. If I enable Show Notifications it enables the slider for Lock Screen Volume. If I enable that, volume buttons on the tablet work - even if I then disable Show Notifications.

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nik9669a

Senior Virtuoso

Do you mean your phone’s hardware buttons? If so, this happened many months ago, and according to the many (some very lengthy) threads raised on the subject it seems Sonos were required to do it by Google and Apple.

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vincent80surfAuthor

Trending Lyricist I

In the sonos app -App Preferences-

jgatie

In the sonos app -App Preferences-

Home screen and hardware volume control was disabled because Apple doesn’t allow 3rd party hardware to be controlled via the home screen or hardware buttons. Sonos was using a hack to make iOS think the app was playing an audio file by playing a silent file in the background, but Apple clamped down on this hack.

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vincent80surfAuthor

Trending Lyricist I

In the sonos app -App Preferences-

Home screen and hardware volume control was disabled because Apple doesn’t allow 3rd party hardware to be controlled via the home screen or hardware buttons. Sonos was using a hack to make iOS think the app was playing an audio file by playing a silent file in the background, but Apple clamped down on this hack.

I didn't know that... they do the same on android? Because i'm on android...

If the functionality is not there anymore, wouldn't it be better to remove the menu items?

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nik9669a

Senior Virtuoso

As I recall, it was removed from Android devices even further back in time than when they did it for IOS.

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nik9669a

Senior Virtuoso

What version of the app are you running? I don’t see anything on my iPhone app in App Preferences.

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vincent80surfAuthor

Trending Lyricist I

Version 16.0

The menu item is there, under App preferences.

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nik9669aAnswer

Senior Virtuoso

Odd. I’ve been looking at it on my iPhone and there’s nothing there for Home Screen volume.

Fired up an Android tablet and there it is, as you say, in App Preferences. If I enable Show Notifications it enables the slider for Lock Screen Volume. If I enable that, volume buttons on the tablet work - even if I then disable Show Notifications.

V

vincent80surfAuthor

Trending Lyricist I

Odd. I’ve been looking at it on my iPhone and there’s nothing there for Home Screen volume.

Fired up an Android tablet and there it is, as you say, in App Preferences. If I enable Show Notifications it enables the slider for Lock Screen Volume. If I enable that, volume buttons on the tablet work - even if I then disable Show Notifications.

Cool, thank you :) The menu item becomes enabled indeed if you enable notifications! Thanks a lot!

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nik9669a

Senior Virtuoso

Sorry to have been slow in getting there!

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