Why can't failover alarm not be disabled by the app?

Again my dad and I hook up to a totally different station. 

I’ll check if it helps to use an "uneven” alarm time. But I don’t see an issue in SONOS widen the time constraints that if WiFi is connected the software waits a bit longer for the stream to come up. From what I see in the app, the system resets the volume a bit earlier anyways, starts the stream to then ramp up the volume. For me it doesn’t seem to be complicated to let that happen even earlier. and let the channel be muted a bit longer. 

But I set the alarm to 0557 for the next week and check again.

Also I try to figure out, why SONOS Radio is unhappy even I never booked it. I only used TuneIn Radio Pro. I read that SONOS and TuneIn cooperate? However, when I open SONOS Radio there is no sign of any account problems. But it shows me the same stations as TuneIn does. So how to re-login?

Hi ​@Astralix 

Ah sorry - I missed that.

I am starting to think you and I might have different definitions for “WiFi is connected”.

When I say WiFi is down, I mean the router is probably off, or faulty. It sounds like you mean that the internet connection has been lost, which is an entirely different thing.

When the internet connection is down, the Alarm will fail to play the selected content and play a chime instead. It will inform the app.

When WiFi is down, the speaker is unable to play the selected content and plays a chime instead. It has no way of informing the app.

The speaker will not re-evaluate whether or not the WiFi or internet connection comes back while the alarm chimes are sounding - it’s just not how it works. Smart speakers are expected to be connected to the internet at all times to operate properly - it is one of the Sonos system requirements.

I have my fingers crossed for you. I really do think this might be it, though.

I’m sorry - I don’t fully understand this part. You see no signs of account problems, but you want to know how to sign in? If you need to sign in to Sonos Radio, the app will says so and offer a button to do it - you just click on that button.

Sonos Radio gets it’s list of stations from TuneIn, but also has some curated stations of it’s own. If you are listening to a third-party broadcast, it makes no difference which service you use.

I hope this helps.

Today, at 0557, my favorite radio station woke me up. But that worked for a few times when setting it up the first time. So I continue to monitor that.

Sonos radio: I have never signed into Sonos Radio, but you told me that you see from the logs, that this speaker needs reauthorizing Sonos Radio.

So why does it need that, as I never signed into Sonos radio and why do I not get any hint of that necessity in the app. So what do I need to do to make the speaker happy?

I ha e to admit, that when moving, speakers removed and packed by me where removed from the old installation in the app and later re-installed at the new place. But I have not packed all of them. But I am sure these had to be factory reset when adopting them to the new location 

Br

Ulrich

Hi ​@Astralix 

If you don’t use Sonos Radio, I wouldn’t worry about the reauthorisation.

Older speakers will need Factory Reset to join a new WiFi, yes. The good news is that if you have new speakers (which don’t need reset), when you add the older ones, the newer ones will provide the older ones with all the accounts, settings and favourites they had before.

You can see which products are considered older in this respect on our Connect Sonos to a new router or WiFi network help page.

I hope this helps.

Thanks Corry!

Yes I have a bit of a mix of revisions or generations. From oldest to newest. Second day, 5:57am works perfect compared to 6:00am the last three weeks.

The speakers also are a bit of a mess in how they connect to the internet. But I cannot really see how they connect. The only speakers having LAN are the Era 100 Pro. But they do not provide Sonos-Net. The living room system is Arc + 2x One SL and SUB and UI shows them to have the ARC and one of the rear speakers in my WiFi. Looks like that system is using Channel 1 for Sonos-Net and might me wonder, if I have to move the Channel 1 of my home network to another AP… 

But that is another story!

Heh. It’s always smart to not use the same channel for both SonosNet and your WiFi. Probably easier to move SonosNet, and leave your WiFi on channel 1. Move SonosNet to 6 or 11…then it won’t have the potential to overlap with your regular WiFi. 

Hi ​@Astralix 

Let me break this down a little:

Great!

Correct - they will use the Ethernet cable for their own connection, but will not broadcast SonosNet.

Your Arc will communicate with it’s satellite speakers directly via 5GHz, but when not playing, those same speakers will connect to 2.4GHz WiFi from the router instead. Arc - if using WiFi - will only ever connect to 2.4Ghz. Finally, only if something other than the Era 100s are wired to ethernet will you have SonosNet up.

​@Airgetlam is correct - it probably easier to change SonosNet channel than it is to change your WiFi channel, and you don’t want them using the same channel if you can avoid it.

Indeed! I would not worry about the connections until we know that the alarm has not be fixed by moving the time slightly. Unless you are experiencing playback issues, of course.

I hope this helps.