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Contributor I
September 29, 2025
Answered

why are my speakers not playing music

I’m beyond annoyed that these speakers randomly recognize the wifi, one speaker plays at a time OR they will no longer group and strangely enough, 2 different songs will play at the same time while using Spotify even though I have one account. it is absolute madness!

They used to be paired. They used to work! what happened???

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Stanley_4
Stanley_4Answer
Grand Maestro
September 29, 2025

You may want to submit a diagnostic and call Sonos support, sounds like you may have more than one issue.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
September 29, 2025

You may want to submit a diagnostic and call Sonos support, sounds like you may have more than one issue.