Advice please. I have a Beam 2 and 2 x One SL’s in my living room, which I use for TV and music. I am about to take possession of 2 x Era 100’s for my conservatory, just for music. I would like comments on whether to put the Era 100’s in my conservatory, as my original plan, or put the 2 Ones there and bring the Eras’ into the living room with the beam. Thank you 😎

Contributor I

Answered

where to place my Sonos

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Advice please. I have a Beam 2 and 2 x One SL’s in my living room, which I use for TV and music. I am about to take possession of 2 x Era 100’s for my conservatory, just for music.
I would like comments on whether to put the Era 100’s in my conservatory, as my original plan, or put the 2 Ones there and bring the Eras’ into the living room with the beam.
Thank you 😎

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nik9669aAnswer

Senior Virtuoso

It’s simple enough to remove and add surrounds. Try both the Ones and the Eras as a stereo pair in your conservatory and let your ears decide which is better.

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Badger in SpainAuthor

Contributor I

Thank you all. The 100s are arriving Monday, from the Netherlands, and as soon as I find out what to do I shall mix and match and see (or hear🤣) which I prefer.

much obliged for your answers.👍🏾👍🏾

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nik9669a

Senior Virtuoso

Thank you all. The 100s are arriving Monday, from the Netherlands, and as soon as I find out what to do I shall mix and match and see (or hear🤣) which I prefer.

much obliged for your answers.👍🏾👍🏾

Set up the 100’s as a new room and stereo-pair them. Listen for a week. Then un-pair them, switch to the home theatre room and Remove Surrounds. When you then select Add surrounds you should get the option to add the Ones or the Eras - select Eras. Then stereo-pair the Ones as your music stereo-pair and listen for differences.

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Badger in SpainAuthor

Contributor I

Very helpful, I shall do what you suggest. Only problem I have is my tablet doesn’t support the new app so I have to do it on my phone. 👍🏽👍🏽

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Badger in SpainAuthor

Contributor I

Thank you all but nik9669a gave me all I need to know 👍🏽👍🏽

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nik9669a

Senior Virtuoso

Thank you all but nik9669a gave me all I need to know 👍🏽👍🏽

Let us know how you get on, once you’ve decided.

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Badger in SpainAuthor

Contributor I

Got my Era100s, to sit in the living room with the Beam and moved the One SL’s into the conservatory. After over 3 hours on Monday trying to set them up and failing I got fed up and went for a beer. After another 3 hour try on Tuesday I still hadn’t got the Era’s to join the rest. When I thought I had cracked it something else went wrong.

I phoned SONOS help line. Waited over 40 minutes to be answered. Finally a lovely lady called Andrea answered from Romania. Listened to my story and tried to help. We still couldn’t get them to join so she got into my account and did a diagnostic test. Finally we cracked it after many times of resetting each one of the 5 products. Then I wanted to un group the Ones to put in the conservatory and name them differently from the living room. Won’t let me. Andrea couldn’t figure out why so put me on hold to ask colleagues. NOPE, NOTHING, NADA. No one could figure out why I can’t rename them so now I have to do it manually through the Apple app when I play music. Also can’t play Apple Music through the SONOS app. Won’t let me but not a big problem as I can’t play through the Apple app.
After great apologies from Andrea we settled on what we had achieved and I’ll have to live with it. She was lovely and she realises the problems with the new app.

TOTAL TIME ON PHONE TO SONOS 1 HOUR AND 50 MINUTES. TOTAL TIME TRYING MYSELF 6.5 hours. I was exhausted and went for a beer.🤦🏻‍♂️🤦🏻‍♂️

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craigski

Local Superstar

This may help with renaming:

https://support.sonos.com/en-gb/article/sonos-room-names-changing-on-their-own

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Badger in SpainAuthor

Contributor I

Thank you, it’s worked this morning but not Tuesday or Wednesday, even with SONOS Technical’s advice and help.

Couple of thing wrong though. It’s not the Apple app home, it’s the SONOS app under settings. Also some of the advice on their help sheet is wrong.

👍🏾👍🏾