Skip to main content

Sonos 1 with sonos2 but won't update to the latest sonos 2 will not downgrade to sonos 1 either. Tried both wifi and ethernet cable 

Which Sonos do you have? 

Sonos One or One SL

Play 1

 

Did you follow this:

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-from-s2-to-s1


Also, what device is your controller on, and what operating system is it running?


Followed sonos support to the letter nemerous times.

Funny I was able to downgrade one Play1 to Sono1 but not the other.