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Answered

updating play 1 to sonos 2

  • December 3, 2023
  • 3 replies
  • 144 views

Sonos 1 with sonos2 but won't update to the latest sonos 2 will not downgrade to sonos 1 either. Tried both wifi and ethernet cable 

Best answer by Stanley_4

Which Sonos do you have? 

Sonos One or One SL

Play 1

 

Did you follow this:

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-from-s2-to-s1

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3 replies

Stanley_4
  • Lead Maestro
  • Answer
  • December 3, 2023

Which Sonos do you have? 

Sonos One or One SL

Play 1

 

Did you follow this:

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-from-s2-to-s1


Airgetlam
  • December 3, 2023

Also, what device is your controller on, and what operating system is it running?


  • Author
  • Contributor I
  • December 6, 2023

Followed sonos support to the letter nemerous times.

Funny I was able to downgrade one Play1 to Sono1 but not the other.