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Attempting to install new MOVE. i have two speakers, one mini sub and one beam all connected through WIFI. i can group all. The MOVE, on the other hand connected via Bluetooth with BEAM. I cannot group with all others. instead i have two networks  HELP

Hopefully a silly question, but have you added the Move to your system on WiFi through the app, or just connected it via bluetooth to the beam? 

Yea. Not silly. It connected immediately to BEAM Bluetooth 

So, how do I disconnect Bluetooth and reinstall via WIF?

Attempting to install new MOVE. i have two speakers, one mini sub and one beam all connected through WIFI. i can group all. The MOVE, on the other hand connected via Bluetooth with BEAM. I cannot group with all others. instead i have two networks  HELP

In this original post you say you can “group all”; do you mean “all including the Move”, or that you’ve bonded the Sub Mini to your Beam and they are shown as a single room in the app?

If the Move is on a second network you probably created a new system rather than adding it to the existing one. If so, factory reset the Move, and then be sure to add it to the existing system. 

On the back of the Move is a slim button in between two round ones, this switches it between WiFi & Bluetooth. This should switch it to WiFi. The light on top should glow white instead of Blue if it’s in WiFi mode. 

Did you buy it brand new or is it 2nd hand? 

Brand new, in France 

Got it 

thanks so much 

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