trying to reconnect system to new wifi

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I recently moved and I’m unable to connect my system to the new wifi. Keeps getting error message saying unable to connect. The wifi is work gin I’m connected on iPhone

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AirgetlamAnswer

Have you followed the directions in the new router - installation instructions FAQ.?

Generally, the process is easiest if you wire one device directly to your router with an Ethernet cable, at least temporarily.

Bruce

AirgetlamAnswer

Have you followed the directions in the new router - installation instructions FAQ.?

Generally, the process is easiest if you wire one device directly to your router with an Ethernet cable, at least temporarily.

Bruce

J

JonnyrAuthor

Contributor I

Hi I tried it wireless instructions. And I get an error right away saying unable to connect. I haven’t tried plugging in directly yet. Well that recognize the network then and enable me to connect wirelessly?

Airgetlam

It should. Once you’ve done that, you can then most likely remove that cable, and return to wireless connection. Which is why I said it was easiest

Bruce

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