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I have beam 2, sub mini, x2 era 100 as surrounds. Had them for about 2 weeks. The app still won’t let me setup trueplay, and is glitchy.

have looked through lots of posts and it seems to be the updated app thats at fault.

i have done all the usual many times now, updated the app, re set the app, re installed the app, re started iphone, re started/re installed all the speaker, re set all speakers, re boot wifi. Played sonos radio service instead of hdmi tv connection. I always get the same message, something went wrong please try again, then second stage of tuning, couldn’t detect speaker or something went wrong please try again.

 

can’t believe I spent £1,200 on something you can’t setup properly…

any help would be appreciated, or is it a case of sit and wait until sonos sort the bugs out in the app.

should have got a Bose….but you live and learn..

Have you updated to the latest app that was released about 3 days ago? Have you also done the firmware update?

You can try hardwiring the Beam to your main router. That should make your connection less glitchy.

Hi
 

I have updated to the latest software 80.03.07.

Trueplay still won't complete.

Will try and direct line to router see if that work.

Thanks for the reply by the way  👍

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