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bockersjv
Local Superstar
September 10, 2024
Answered

Trueplay and EQ Settings 16.3.3

So the one thing that was working, Trueplay, has now been broken.  

There is now a quick option, which was very quick and did nothing IMHO.  The standard option is there but is broken.

After having to perform Trueplay again I no longer have access to EQ or Loudness settings. Well the setting can be changed but it has absolutely no effect on the sound. Also the Sub phase option is visible, that normally goes when Trueplay is active. Turning off Trueplay changes the sound but the EQ still does not work.

My Sub is stuck on 16.3.1 which may be the issue but no amount of resetting has sorted this.  I also had Auto updates turned off, but that was ignored!

So another evening where all I wanted to do was relax to music has been wrecked by a useless update, and again no release notes to see what this was supposed to fix, or break.

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R1200GSAAnswer
Lyricist I
September 11, 2024

Just updated to 16.3.3 do not see any of your issues on my system. Even the update did complete without error message 

12 replies

Schlumpf
Virtuoso
September 13, 2024

I can confirm that quick trueplay for the Era speakers already was there before 16.3.3 firmware (definitely on iOS app and I think also on Android app).

Im still on 16.3.1 because the update isn’t available here yet. Quick trueplay works well. But as said iOS device trueplay works better. 
Sub phase switching option there is available too with trueplay activated, what imo doesn’t make sense as tp should set the better option automatically. So just can say that isn’t a change of 16.3.3. 

Ralf
Contributor I
September 23, 2024

My system has sounded poor since the updates to Trueplay---same system, same room, same room walk to do Trueplay tuning. My ARC highs and mids sound awful.  I’ve retuned 4 x--nothing really fixed.

Hopefully a major update to end all this will happen --beta tested properly in real world settings with real people  ---