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Right, bit late to catch on but the app is a drag, right? I worked hard to pay for my delightful Sonos 5  some years ago but then past few months, I’ve been tearing my head out with intermittent connectivity and now volume control and I just gave up thinking it was me. Finally! I find some time to do some research and bam! I discover a sonos storm. When is my sound life going to resume to normal? I’m practically a luddite but I do like my sound. 

Have you check out this post?

If you have not attempted any troubleshooting steps, these may help you get your Five working consistently again.