The beam does not turn on , is not working g with Alexa , and does not show up on Sonos app as being connected to the system anymore
Answered
the beam is not working and not showing up when updating network on app
Best answer by Mima
We looked again in the back of the tv on the wall above the beam . We checked every plug connection and every one was secure except for one . We pulled it out , counted to ten and replugged it . It was hard to determine which one went with the beam so we checked them all .
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Confirm the power cable is fully inserted / flush.
Unplug it from power for a minute, plug it in, what does the LED do?
Updating network? Do you have a new router?
Thank you everyone ! Because of you , we were able to connect !
How? It’s always helpful to know, to help others in the future.
We looked again in the back of the tv on the wall above the beam . We checked every plug connection and every one was secure except for one . We pulled it out , counted to ten and replugged it . It was hard to determine which one went with the beam so we checked them all .
Writeable, velcro cable labels. 60 for $14 and save a lot of frustration.
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