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Answered

system transfer

  • December 9, 2024
  • 5 replies
  • 156 views

I set up a friend’s Sonos system on my account and want to transfer that system to them.  Does that leave my original system on my account?

Thanks

Andrew

Best answer by Mr. T

The Transfer System Ownership option will only transfer the connected speakers in that particular app/system to the new account. It will not also transfer every device you have registered on your original account.

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5 replies

Stanley_4
  • Lead Maestro
  • December 9, 2024

You should be able to Factory Reset his Sonos and set them up on his account.

I think, but haven't tried, the transfer ownership moves all Sonos. 


  • Author
  • Contributor I
  • December 9, 2024

Thanks Stanley, 

If nothing else comes through i might give that a go.

Cheers

Andrew


Mr. T
  • Answer
  • December 10, 2024

The Transfer System Ownership option will only transfer the connected speakers in that particular app/system to the new account. It will not also transfer every device you have registered on your original account.


  • Author
  • Contributor I
  • December 10, 2024

Thanks Mr T, 

That’s the way it sounded to me too.

Cheers

Andrew


Mr. T
  • December 10, 2024

I used the option last week to transfer some speakers to a different account. The process required a couple of attempts in the new Sonos app but it did successfully complete and register the devices under the new account.