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Trending Lyricist I
June 3, 2023
Answered

system reliability

I'm so disappointed with Sonos system right now.  We've spent a lot of money 💰💰💰💰 on our system.  Just had to throw that out first.  The problem we've been having for quite a while now is a connection problem.  Seems like this was not an issue until a couple years ago.  If we have one speaker running the system performs well.  If multiple speakers are running the system cuts out.  It's not a network problem.  It's a Sonos problem.  I've just about given up on the system 

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Ken_Griffiths
June 4, 2023

@traildog,

Perhaps see if this link will assist you with your Unifi settings and to hopefully make your network more stable for use with Sonos…

https://github.com/IngmarStein/unifi-sonos-doc

25 replies

traildogAuthor
Trending Lyricist I
June 4, 2023

fiber comes into an ONT then ethernet to UDM.  Sonos is Play5 then several play3, and a Roam.  We’ve tried Wiring them and still have the original problem is all of them are playing.  The Play5 on by itself and the system works fine.

 

buzz
Grand Maestro
June 4, 2023

Here are some Uni-Fi considerations. STP becomes critical if more than one SONOS unit is wired to the network.

traildogAuthor
Trending Lyricist I
June 4, 2023

Make/Model Ubiquiti dream machine/UDM 

No other WiFi access points

No Switches 

WiFi Channel fixed 2.4 or 5 GHz either.  Band steering is forced.  

At this point no Sonos devices wired.  We’ve tried hard wired and still have the problem.  

We are aware of other wifi channels in use.

We’ve not given it a fixed IP.  The Sonos system assigned an IP address 

 

buzz
Grand Maestro
June 4, 2023

While you are fussing with things, reserve IP addresses for all regular clients, especially the SONOS units.

Ken_Griffiths
June 4, 2023

@traildog,

Perhaps see if this link will assist you with your Unifi settings and to hopefully make your network more stable for use with Sonos…

https://github.com/IngmarStein/unifi-sonos-doc